Entry Level Customer Success

Job Description

Job Description

Description

• Consult, educate and simplify supply chain practices through an innovative, web-based platform. Streamline inbound, and third-party processes, providing customized solutions.
• Work with sales staff to manage customers’ needs on a daily basis
• Effectively present solutions tailored to customers’ needs
• Present a simplified technology solution developing a detailed analysis based on customers’ needs and industry trends
• Take the lead in coordinating/developing/managing all aspects of customer support

Skills

Customer service, Customer support, communication and people skills, administrative support, administration support, customer relationship management, Support, Call center support, communication and organization skills, communication and computer skills, supply chain processes, supply chain

Additional Skills & Qualifications

• A competitive and motivated mindset and a passion for maintaining business relationships
• Two Year Degree required
• Coachable individual who can work in a fast paced environment
• High energy, passionate individuals
• Comfortable in a fast-paced, and results-oriented environment
• Strong and effective communicator
• Detail oriented with strong organization & a high level of urgency
• Ability to think strategically about the personal impact to the client's long-term business strategy
• Team-oriented individual, with a thirst and drive to compete for #1 every day

Experience Level

• Entry Level

Pay and Benefits

The pay range for this position is $40000.00 - $42500.00/yr.

Comprehensive benefits package with medical, dental, vision coverage and a 401(k) program

Workplace Type

This is a fully onsite position in Albany,NY.

Application Deadline

This position is anticipated to close on Aug 1, 2025.

h4> About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.