Polisher

The Brand 

Since the first estiatorio Milos was founded in Montreal in 1979, our refined gastronomy has transcended the globe and acquired passionate fans in all of our locations. With 12 locations and concepts both locally and internationally, the group continues to grow while striving towards excellence. We rely on the support of our team members to contribute to our worldwide operations. The Milos experience is about far more than an exquisite meal, it encompasses the time-honored virtue of hospitality or, to put it in Greek, philoxenia.

With its elegant design, commitment to ingredient quality and guest experience, Milos is more than a restaurant, it is a global hospitality brand combining food, service, culture, and environment.

Position Summary

The Polisher is responsible for ensuring all glassware is cleaned, polished, inspected, and presented to the highest standards of quality and appearance. This role supports front-of-house operations by maintaining an organized inventory of service-ready glassware, ensuring proper handling and storage, and contributing to a seamless guest experience.

The Polisher plays an essential role in upholding the presentation standards, operational excellence, and commitment to hospitality that define the Milos dining experience.

Role Responsibilities 

• Inspect, polish, and prepare all glassware to ensure exceptional presentation and adherence to Milos quality standards.
• Inspect glassware for chips, cracks, water spots, fingerprints, and other imperfections prior to service.
• Organize, stock, and maintain adequate par levels of polished glassware throughout all service areas.
• Handle and store glassware safely to prevent breakage and maintain quality standards.
• Maintain clean, organized, and sanitary polishing stations, storage areas, and workspaces.
• Support front-of-house and bar operations by ensuring a continuous supply of service-ready glassware.
• Communicate glassware shortages, breakage, inventory needs, or quality concerns to restaurant leadership.
• Assist with inventory counts, organization, and storage of glassware as needed.
• Ensure compliance with Company policies, sanitation standards, and all applicable health and safety regulations.
• Foster a culture of professionalism, teamwork, attention to detail, and operational excellence.
• Perform additional duties and special projects assigned by management.

Knowledge, Experience and Skills 

• 2+ years of experience in a restaurant, hospitality, stewarding, or food service environment preferred.
• Strong attention to detail with a commitment to cleanliness, presentation, and quality.
• Ability to handle glassware carefully while maintaining accuracy and efficiency in a fast-paced environment.
• Strong organizational and time management skills.
• Ability to work collaboratively with front-of-house, bar, and culinary teams.
• Reliable, dependable, and committed to maintaining high operational standards.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.

Physical Requirements

• Ability to perform essential job functions consistently, safely, and successfully with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to perform the essential functions of the position safely and effectively.
• Ability to stand and walk for extended periods throughout the shift.
• Ability to frequently bend, lift, carry, reach, and move throughout the restaurant.
• Ability to lift and carry up to 30 lbs.
• Ability to safely handle glassware and work with commercial cleaning and polishing equipment as needed.

Compensation 

• The hourly pay range for this position is between $17-$18.
• The determination of what a specific employee in this job classification is paid depends on a number of factors, including, but not limited to, prior to employment experience, job-related knowledge, qualifications, and skills, etc.

Estiatorio Milos is an Equal Opportunity Employer and participates in the federal E-Verify program.