Leasing Consultant - Link Apartments QPN
Location: Link Apartments QPN Long Island City, NY
Company: Grubb Properties About Us
At Grubb Properties, every team member contributes to a workplace built on trust, integrity, and respect. We believe that embracing diversity and promoting inclusion creates the strong foundation we need to succeed and thrive. Your voice matters here. We work together to build exceptional communitiesboth inside and outside of our company. With a growing portfolio of residential communities across the country, Grubb Properties offers exciting opportunities for growth and advancement. Our collaborative, people-first culture encourages employees to expand their skills, take on new challenges, and reach their full potentialwhile making a meaningful impact in the communities we serve. Position Summary
Were looking for an energetic, customer-focused Leasing Consultant to join our team at Link Apartments QPN in Long Island City . This is a fast-paced, people-driven role where no two days are the same. Youll help prospective residents find their perfect apartment home, guide new residents through the move-in experience, and support ongoing resident relations within a vibrant and growing neighborhood. Whether youre new to property management or a seasoned professional, youll find a supportive team and hands-on training to help you grow. What Youll Do
As a Leasing Consultant, you'll be the face of the communityproviding exceptional service to prospects and residents while supporting leasing, marketing, and administrative operations. Leasing & Customer Service
Greet prospective residents warmly and professionally, both in-person and virtually
Respond promptly to inquiries from multiple channels (walk-ins, email, phone, and online)
Conduct personalized property tours and highlight features that fit each prospects needs and lifestyle
Close the sale and secure leases while ensuring compliance with Fair Housing, ADA, and New York City housing regulations Administrative & Resident Support
Prepare and process all leasing paperwork, including applications, leases, renewals, terminations, and move-outs
Partner with the service team to ensure apartments are move-in ready
Coordinate move-ins, including elevator reservations and Welcome Home communications
Assist with rent collection and related accounting tasks
Maintain accurate resident and prospect records in property management software Marketing & Community Engagement
Contribute to social media and local marketing efforts to attract new residents
Support resident events and community engagement initiatives that make our community feel like home
Help maintain the propertys online presence and reputation through active participation in digital channels What Were Looking For
The ideal candidate is professional, approachable, and thrives in a high-energy, customer-focused environment.
Youll thrive in this role if you have:
A warm, welcoming, and professional demeanor
Excellent communication and follow-up skills
A strong sense of urgency, accountability, and attention to detail
The ability to multitask and stay organized in a busy environment
Customer service or hospitality experience (property management experience a plus!)
Confidence using Microsoft Office and CRM or leasing software (training provided)
Familiarity with the Long Island City rental market or an interest in learning the nuances of New York City leasing
A desire to grow and learn new things every day
The ability to work under moderate supervision Our Ideal Team Player
At Grubb Properties, our success is built on three pillars work hard, work together, and deliver exceptional customer service . Were looking for someone whos humble, hungry to learn, and socially smartsomeone who contributes to a positive, supportive, and collaborative environment every day. Physical Requirements & Work Environment
This is an onsite position working in both office and residential buildings in Long Island City
Frequent movement throughout the property, including climbing stairs, is expected
Occasional off-site travel to other properties or company events
Flexibility to work some evenings and weekends based on community needs Why Work With Us?
Dynamic, collaborative culture
Hands-on experience in a growing NYC real estate portfolio
Real career advancement opportunities
A chance to make a difference in your community
A company that genuinely values your contributions Grubb Properties is an Equal Opportunity Employer. We are committed to creating a workplace that welcomes diverse perspectives and experiences. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. PM22
MANAGEMENT HAS THE RIGHT TO REVISE THIS JOB DESCRIPTION AT ANY TIME. THE JOB DESCRIPTION IS NOT A CONTRACT FOR EMPLOYMENT, AND EITHER YOU OR THE EMPLOYER MAY TERMINATE EMPLOYMENT AT ANY TIME, FOR ANY REASON, WITH OR WITHOUT NOTICE
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