Teller

Alternatives FCU is seeking a Teller to join our Member Services Team in Rochester, NY. Alternatives is a Community Development Financial Institute (CDFI) credit union serving Tompkins and surrounding counties, and is proud to find solutions for those left behind by the mainstream financial institutions. CDFIs share a common goal of expanding economic opportunity in low-income communities by providing access to fair financial products and services for local residents and businesses.

At Alternatives FCU, our mission is to help build and protect wealth for people with diverse identities who have been historically marginalized by the financial industry; especially those with low wealth or who identify as Black, Indigenous, or People of Color (BIPOC). This mission is rooted in a deep commitment to equity and justice.

In this role, you'll work with a supportive, cross-functional team to serve our members. You will provide customer service to members by assisting with transactions, explaining products and offering solutions. Applicants should be available to work full time, until 6:30 pm on weekdays and two Saturdays (at overtime rate) per month. This is a great opportunity for someone who wants to grow in a mission-driven, people-first environment.

We believe that lasting impact starts from within. That's why we strive to cultivate a team that reflects the communities we serve; diverse in race, ethnicity, gender identity, sexual orientation, ability, socioeconomic background, and lived experience. We actively seek out candidates who bring a range of perspectives and are committed to challenging systemic inequities in financial systems.

We are proud to be an equal opportunity employer and strongly encourage applications from people who are BIPOC, women, LGBTQIA+, people with disabilities, and members of other historically excluded communities. We know that not everyone checks every box, and that's okay. If you're excited about this role and our mission, we encourage you to apply, even if your experience doesn't align perfectly.

We are passionate about financial justice and bringing equity to wealth-building systems and we invite you to join us!