Sales Engineer

Sedric is an AI-powered compliance excellence platform designed for regulated industries. We help financial organizations streamline risk monitoring and ensure compliance with ever-evolving regulations. Our clients rely on Sedric to maintain high compliance standards while enabling growth. As we expand our US footprint and onboard large enterprise clients, we’re looking for passionate, experienced professionals to join our team.

About the role:

We're seeking a dynamic and results-oriented Sales Engineer to join our team at Sedric.

As a Sales Engineer, you will drive business growth by understanding customer needs, supporting the demonstration of our solutions, helping manage the technical aspects of presenting our solutions and effectively articulating the value of our products or services. Your role will be pivotal in effectively communicating technical information to customers and helping to develop and maintain relationships to build trust.

This is an exciting opportunity to contribute to our company’s success and be part of a high-performing sales team in a competitive market. If you’re passionate about promoting technology and innovation to sophisticated companies, we invite you to apply.

We offer competitive compensation packages, health & medical benefits and a positive work culture that emphasizes work-life balance and recognizes the contributions of our employees.

Objectives of the role

• Understanding customer needs and aligning product offerings with their requirements.
• Owning the demonstration platform and creating custom versions as needed for client presentations
• Providing technical expertise and guidance to customers throughout the sales process.
• Conducting product demonstrations and delivering compelling presentations to showcase the value of our solutions.
• Collaborating with the sales team to support technical responses to RFPs, RFIs, and Due Diligence requests
• Partnering with Product & Engineering to scope custom solutions for clients
• Contributing to sales strategies, pricing decisions and contract negotiations based on technical considerations.

• Understand our product/service’s technical features, functionalities and benefits.
• Study customer needs, pain points and business challenges and create a customized sales proposal with the sales team.
• Conduct product demonstrations to showcase key features and functionalities and address technical questions and concerns from customers.
• Provide pre-sales support by answering technical inquiries and participating in sales meetings.
• Liaise with the engineering or technical team to address technical concerns or requirements.
• Develop and deliver custom solutions as required by sales and their clients
• Collaborate with internal teams to gather technical requirements and ensure the successful implementation of solutions.
• Give active feedback and insights from the market to the product development and marketing team.
• Participate in sales meetings, trade shows and industry events to promote our products or services.
• Stay updated on industry trends, market dynamics and competitor offerings.

REQUIREMENTS

• 5+ years of experience as a Sales Engineer or in a similar technical sales role.
• Strong technical background and ability to understand complex technical concepts and effectively communicate them to both technical and non-technical audiences.
• Demonstrable experience in presenting technical products and services to customers, providing expert advice and troubleshooting customer queries.
• Excellent interpersonal and communication skills with the ability to build rapport and establish strong relationships with customers and internal teams.
• Strong problem-solving and analytical skills, with the ability to identify customer needs and propose innovative solutions.
• Self-motivated and target-driven with a proven track record of meeting or exceeding sales targets and driving revenue growth.
• Ability to work independently and collaboratively within a team.
• Willingness to travel as required.

Nice to have:

• Knowledge of the financial services industry and customer preferences.
• Familiarity with CRM and sales management tools.
• Experience creating technical content, such as white papers or technical blog posts.
• Strong presentation skills.
• Experience working with cross-functional teams, including product development and marketing.