Learning development

Building A Brand Starts With Our Story

FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. Operating as a full-service agency partner or through embedding specialist talent into client teams, FIRST brings brands and people together through creative, connected experiences.

FIRST works with clients across various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being named one of the Top 150 Event Organizers & Agencies in the USA by Eventex, being listed among the "200 Top Marketing Agencies" in 2023, 2022 & 2021 by Chief Marketer, being recognized as one of the "50 Top Event Companies" by Special Events, being included in the Top 100 "Best Places to Work in NYC" by Crain's New York Business, and being listed as one of the "1000 Companies to Inspire Britain" by The London Stock Exchange Group.

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Our story started over 25 years ago growing through collaboration, innovation, strong culture, and a focus on people, specifically our people. Our people inspired, developed, and grew FIRST to the incredible brand experience creator it is today.

And our hope is that you become the next page of our story in developing how our agency connects more people beyond what they thought was possible.

A welcoming, creative and ambitious workplace that offers personal and professional growth for all individuals. At FIRST, you'll find:

• A welcoming workplace that fosters diversity and belonging with a focus on team members feeling valued, respected, and supported.
• An experiential organization that cares about the development and career experience of each employee, focusing on excellence and flexibility with the right balance of structure to thrive.
• Creative teams that enjoy challenging work with an ability to make an impact on those around them.
  
  

Location: Onsite in NY office

What You Would Get To Do

The FIRST Learning team is looking for a passionate Learning & Development Intern. Reporting to the Learning Manager, you will provide support to the FIRST Learning team in the delivery of various learning initiatives. You will have the opportunity to work cross functionally to learn more about how the Learning team supports our people in being their best and contributing their best work. You will also assist in learning management administration, including developing internal processes, maintaining the content catalogue, course scheduling and system administration.

Your contributions

• Support the Learning team in all training activities, including logistics preparation, attendee/facilitator support, training registration and feedback.
• Assist with assorted L&D projects & activities including areas such as scheduling new hire trainings, distribution list maintenance, learning system support & content management.
• Assist with the management of the Learning & Development calendar and inbox, to ensure all queries are responded to and actioned.
• Participate in the Internship Program training and events assigned.
  
  

What We Are Looking For

• Energetic, positive, and client focused
• Strong attention to detail
• Keen interest in adult learning
• Interested in using technology to support workplace learning
• Excellent communication skills, written and verbal
• Ability to manage priorities and co-ordinate workload
• Passionate about helping others
• Excellent customer service skills
• Strong interpersonal skills
• Ability to work with a diverse set of people
• Able to gather, process and analyze data from multiple sources
• Experience using PowerPoint
• Experience with spreadsheets – able to create new and update existing worksheets.
  
  

Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST . Please contact [email protected] if you need an accommodation at any stage of the recruitment process.

United States Residents : The base pay for this position is $20 - 25/hour.

FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.