Senior Manager, Visual Merchandising & Store Environments
About Away
We believe travel makes us better. Launched in 2016 with one perfectly designed carry-on we now offer a range of luggage and travel essentials for every journey. Together we create innovate and embark on this journey as a community of travelers helping to make travel more seamless for everyone.
Join The Crew
We are hiring a Senior Manager Visual Merchandising & Store Environments to lead our Brand team. This position reports to the VP Brand and takes Away further by driving the end-to-end strategy and execution of our brand and product storytelling across retail (including our existing fleet NSOs pop-ups and renovations) as well as wholesale. This is an exciting position responsible for driving store design creative direction and setting and implementing a scalable brand-right visual merchandising vision across all windows interior displays and fixtures.
What youll do as the Senior Manager Visual Merchandising & Store Environments
Youll define and champion Aways visual merchandising philosophy from the ground up connecting brand storytelling with customer insights and in-store execution that drives measurable business impact
Youll partner with key stakeholders to lead all product and brand storytelling across retail and wholesale including windows focal displays and fixturesensuring consistency creativity and conversion
Youll develop and implement a comprehensive high-impact and multi-tiered VM strategy that exemplifies Aways mission and meets the needs of different locales door types and sizes
Youll own the VM calendar across the fleetbalancing new product launches seasonal transitions and evergreen storytelling across retail and wholesale
Youll create clear and compelling visual directives toolkits and communication processes that enable store teams to execute seamlessly
Youll build strong relationships with store teams and retail partners providing guidance inspiration and ongoing feedback loops that keep our fleet aligned and energized
Youll act as the owner and strategic negotiator of visual merchandising priorities across Brand Creative Merchandising Retail and Wholesale ensuring resource trade-offs and decisions maximize cohesive rollout and overall organizational ROI
Youll use store performance data and customer insights to continuously iterate on visual merchandising strategies that elevate both brand perception and product performance
Youll lead Aways retail design needs (10% of the role) serving as the internal expert who guides the concepting and execution of small-scale renovations pop-ups and store refreshes
Youll source and manage external partnersincluding fabricators vendors and installersensuring quality execution competitive pricing and strong ROI
Youll manage the VM and store design budget advocating for execution strategies that maximize visual impact and brand consistency while staying on time and within budget
Youll ensure Aways store environmentsboth temporary and permanentare visually compelling operationally functional and unmistakably on-brand
Youll provide thought leadership and informal coaching to junior team members and cross-functional partners on best-in-class VM practices raising the overall visual excellence and talent bar across the retail organization
Who you are
Youre an experienced retail leader with deep fluency in visual merchandising and store design blending big-picture strategy with hands-on execution
You have a proven track record of building scalable brand-right visual merchandising strategies across a variety of formats and footprints
You have a strong point of view of spatial design visual hierarchy and product storytellingand can translate brand and business objectives into compelling in-store moments
You understand how to work in locally-assorted store environments and build flexible VM systems that adapt by door
Youre confident managing budgets and making strategic decisions about where and how to invest for the greatest impact
Youre skilled at managing vendors across sourcing production and installationholding high standards for both quality and cost
Youre highly proficient in Adobe Creative Suite and presentation tools and able to clearly communicate concepts to a wide range of partners
You bring a data-driven mindset and comfort level using performance and operational data to inform measure and iterate on VM decisions
Youre an excellent communicator collaborator and partner to store teams and cross-functional stakeholders alike
Youre comfortable leading small-scale store design projects independently from concept to execution
Youre creative and innovative; you love to build great new things that are fresh and unique while staying on brand
Youre agile and motivated by a fast-paced and ever changing environment
Youre passionate about transforming travel for all (but thats a given!)
Excited to join the team but not sure you meet all of the qualifications Please apply wed still love to hear from you.
Who We Are
Were travelers. Travel is about the journey - the transformative experiences and the growth each trip offers. All employees are encouraged to take time to get away through our variety of time away from work offerings.
Were driven. The work we do matters and collectively drives impact. No matter the job title everyone at Away is a meaningful contributor in unlocking our ever growing potential.
Were supportive. We value the entirety of your lifes journey not just the milestones. Youll find an environment that celebrates balance understanding that your personal passions and commitments outside of work are threads of the same fabric that makes you unique.
What We Offer
Our total rewards are inclusive of both compensation and benefits. What we offer within a salary range is dependent on a number of factors including scope and qualifications for the role skillset and balancing internal equity relative to other Away employees. Salary and benefit offerings are reviewed during phone screenings to ensure alignment.
Compensation: $128000.00 - 138000.00 annually
This role is eligible to participate in Aways Annual Company Performance Incentive Bonus Plan the terms of which are determined at the discretion of the company
Equity Grant: commensurate with level determined at the discretion of the company
Benefits Overview:
Take care of yourself and your family through our health insurance offerings
Invest in your future by participating in our 401(k) (with a company match!)
Find balance through our many paid time off programs (vacation wellbeing holidays summer Fridays and compassion leave - just to name a few!)
Build your travel uniform through discount codes product stipends and giveaways
Give back through company-sponsored volunteer and charitable opportunities
How We Work
This is an office-based position that works from our Soho NYC office four days a week. Our working hours are 9am-6pm et but we embrace a common-sense approach to flexibility in the workplace. Its about being present engaged and balancing work with real-life needs.
Our Commitment
As a company that values diversity equity and inclusion Away seeks individuals of all backgrounds and experiences to apply for this opportunity. Were creating an environment where everyone can thrive. Our customers are global and diverse so were building a team that is too. Through initiatives like our Employee Resource Groups anti-racism training and bias prevention initiatives were building the cultural foundation that gives people the emotional and physical space to bring their authentic selves to work.
EEOC Statement:
Away is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer we do not discriminate based on race color religion sex (including pregnancy gender identity gender expression and sexual orientation) national origin age veteran status genetic information or disability.
Away is committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability you may contact us at
Required Experience:
Senior Manager
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