General Manager- Tri-State New York Metropolitan Area

Job Title: General Manager

Location: Tri-State New York Metropolitan Area

Job Type: Full-Time

About Us: We are currently seeking a highly experienced and results-driven General Manager to lead our team and oversee operations in one of the most dynamic and competitive markets in the country.

Position Overview: The General Manager will be responsible for the overall management of the hotel, ensuring that all aspects of the property run smoothly and efficiently. The ideal candidate will be a strong leader with a proven ability to drive business growth, optimize operational processes, and deliver outstanding guest satisfaction. This role requires a strategic mindset and the ability to adapt to the unique demands of the Tri-State market.

Key Responsibilities:

• Lead and manage all hotel operations, including front desk, housekeeping, food and beverage, sales, and maintenance
• Develop and implement strategies to enhance guest satisfaction, maximize occupancy, and drive revenue growth
• Monitor and control budgets, forecasts, and financial performance, ensuring profitability targets are met
• Ensure compliance with all hotel brand standards, health and safety regulations, and local laws
• Recruit, train, and develop staff to maintain high standards of service and performance
• Collaborate with marketing and sales teams to promote the hotel and increase visibility in the Tri-State area
• Address and resolve guest issues and complaints to ensure a positive experience
• Oversee the property's operational processes to ensure efficiency and cost control
• Maintain strong relationships with vendors, partners, and local businesses
• Manage renovations, expansions, or other property improvements as needed

Qualifications:

• Bachelor's degree in hospitality management, business administration, or a related field
• 5+ years of experience as a General Manager or similar role in a full-service, unionized hotel, preferably in a metropolitan or highly competitive market
• Strong leadership, communication, and problem-solving skills
• Proven track record of driving revenue growth and managing financial performance
• Excellent understanding of hotel management systems and operations
• Ability to work under pressure and adapt to the fast-paced environment of the Tri-State New York Metropolitan Area
• Strong knowledge of guest service principles and practices
• Ability to work flexible hours, including weekends and holidays

Benefits:

• Competitive salary and performance-based bonuses
• Health, Dental, and Vision Insurance
• 401(k)
• Paid time off and holidays
• Opportunities for career advancement