Travel Customer Service Representative - Remote

Passport Equals Travel Adventures
Rochester, NY

Job Title: Travel Customer Service Representative

Location: Remote / Flexible

Employment Type: Fill-Time or Part-Time

Job Type: Part-time

About The Role:

We are looking for a friendly, organized, and customer-focused Customer Service Representative to join our team. In this role, you will be the first point of contact for clients, helping them plan, manage, and enjoy their travel experiences from start to finish.

If you enjoy helping people, solving problems, and working in a fast-paced environment, we’d love to hear from you.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and social media in a timely and professional manner
  • Assist clients with booking travel arrangements (flights, hotels, packages, excursions)
  • Resolve customer issues and provide solutions with a positive attitude
  • Maintain accurate client records and booking details
  • Provide recommendations and travel advice tailored to client needs
  • Follow up with clients before and after trips to ensure satisfaction
  • Collaborate with team members to deliver excellent service

Qualifications:

  • Previous customer service experience (travel industry experience is a plus)
  • Strong communication and interpersonal skills
  • Excellent problem-solving abilities
  • Organized and detail-oriented
  • Comfortable using computers, booking systems, and social media platforms
  • Passion for traveling and helping others

What We Offer:

  • Flexible work environment
  • Opportunity to grow within the company
  • Travel perks and industry discounts (if applicable)
  • Growth and advancement opportunities
  • Supportive and positive team culture

Please Verify that your Country is on this list: Residents or citizens from these countries are eligible:

United States, Antigua and Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, Cayman Islands, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, France, Germany, Grenada, Guatemala, Honduras, Italy, Ireland, Jamaica, Mexico, Netherlands, New Zealand, Nicaragua, Panama, Peru, Saint Kitts and Nevis, Saint Lucia, Spain, Trinidad and Tobago, United Kingdom, and Uruguay.

How to Apply:

We are looking to fill positions immediately. Apply today to join our team and help customers create unforgettable travel experiences!

Send your resume and a short introduction about why you’d be a great fit for us.

Posted 2026-08-15

Recommended Jobs

Sales Manager - UniFirst First Aid + Safety

UniFirst
Rochester, NY

Our Team is Kind of a Big Deal! UniFirst First Aid + Safety is seeking a reliable and hardworking Sales Manager to join our community. As a First Aid Sales Manager, you will build, develop, and lea…

View Details
Posted 2026-08-03

Administrative Specialist

CCSI (Parent) : CCSI
Buffalo, NY

Administrative Specialist  Erie County Children’s Single Point of Access (C-SPOA) Buffalo, New York - Onsite Nonexempt, Full-Time 35 Hours/week  Compensation: $25 to $26.78/hour Put…

View Details
Posted 2026-08-15

LCSW-R

Menorah Park
Syracuse, NY

Job Description Job Description Syracuse Jewish Family Services at Menorah Park of CNY is seeking a LCSW-R to join our team. Job Summary In this vital role, you will provide comprehensive m…

View Details
Posted 2026-07-11

CNA

HiredFirst
Waterloo, NY

Job Description Job Description CNA – Full Time D/E Rotation (Contract) Location: New York 13165 Pay: $813 – $925/week Schedule: Full Time, 5x7.5-hour shifts (37.5 hours/week) Shift Opt…

View Details
Posted 2026-06-20

Director, Program Manager - Distribution

ASCAP
New York, NY

Description:s and documentation for cross-departmental teams to successfully complete their tasks and deliver consistently. Communicate effectively with stakeholders. Manage expectations and bui…

View Details
Posted 2026-06-25

JavaScript Developer - Remote & Growth Opportunity

wynajemsprzetubudowlanego
Poland, NY

EcoWood Solutions poszukuje utalentowanego Programisty JavaScript do pracy zdalnej. Do twoich zadań będzie należało tworzenie aplikacji webowych przy użyciu JavaScript oraz frameworków takich jak Rea…

View Details
Posted 2026-08-15

Asset Movement Platforms Senior Product Lead - VP

Morgan Stanley
New York, NY

Asset Movement Platforms Senior Product Lead - VP 1 New York Plaza, NY Position Description:   Morgan Stanley is a global financial services leader with three core businesses - Institutiona…

View Details
Posted 2026-07-03

Senior Research Associate

New York State

Senior Research Associate Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the…

View Details
Posted 2026-08-15

Sr Ophthalmic Technician - Temporary Assignment

Long Island Vision Management
Southampton, NY

Job Description Job Description Travel Required to Multiple Locations (Riverhead, Southampton, Hampton Bays) A career that changes lives. SightMD is a rapidly growing integrated ophthalm…

View Details
Posted 2026-08-08