Project Lead - ATE

Job Description

The At-the-Elbow Project Lead provides centralized, support during client go-live events, serving as the primary point of contact within the client command center. This role is responsible for coordinating communication, tracking issues and changes, and ensuring alignment across delivery teams to support a stable and successful go-live.

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Skills and Requirements

Serve as the single point of contact for the client during go-live, providing real-time updates, status, and issue coordination

Support the client command center by managing program communications, changes, risks, and issues

Coordinate closely with ATE Leads to capture trends, escalations, and support needs across workstreams

Partner with the IG Delivery Leader to provide centralized project oversight, reporting, and decision support

Track issues to resolution, ensuring timely escalation and clear ownership

Facilitate alignment between client stakeholders and delivery teams throughout the go-live period

This role focuses on coordination, communication, and oversight, enabling ATE Leads and delivery teams to remain focused on front-line execution while ensuring the client has clear visibility and confidence during go-live.