Senior Accounts Receivable Coordinator

Cornerstone Building Brands
Syracuse, NY

Job Description

We are seeking a detail-oriented and strategic Senior Accounts Receivable Coordinator to manage and optimize our accounts receivable process. This role will involve analyzing outstanding debts, developing collection strategies, and collaborating with internal and external stakeholders to mitigate risks while ensuring timely recovery of funds for our builder direct customer base for our Residential Canada Group. The ideal candidate has strong analytical skills, excellent communication, and a deep understanding of collections, credit risk, and financial reporting.

Key Responsibilities:

  • Portfolio Management: Oversee and analyze a visibility portfolio of accounts, identifying risks and trends to improve recovery rates. This role will be focused on management of the Plygem Canada and Mitten portfolio of customers. The role will require working within customers online portals to request payment and work back charges and disputes on the account.
  • Risk Assessment : The ability to provide feedback to the credit team on the risk profile of a customer within your portfolio and their payment patterns and risk of late payment or default on the account
  • Strategic Collections: Develop and implement collection strategies to maximize cash flow while maintaining positive client relationships.
  • Dispute Resolution: Work closely with internal teams (Sales, Legal, Customer Service, and Finance) to resolve billing disputes and payment delays.
  • Legal & Compliance: Ensure compliance with all relevant regulations, policies, contracts and industry best practices related to collections and credit risk.
  • Reporting & Analytics: Generate reports on aging receivables
  • Process Optimization: Identify and recommend improvements in collection processes, automation, and credit risk assessment methodologies that would assist in the improvement of the collectability of the portfolio
  • Stakeholder Communication: Engage with clients, attorneys, and external agencies to negotiate payment terms and settlements.

Qualifications

  • 5+ years of experience in collections, accounts receivable, or credit risk management, preferably in a corporate or financial services setting.
  • Strong analytical skills with proficiency in Excel, ERP systems, and financial reporting tools.
  • Excellent negotiation, problem-solving, and communication skills.
  • Experience with legal collections, settlements, and lien releases is a plus.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Why work for Cornerstone Building Brands?

Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play . Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development.

*Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement.

Cornerstone Building Brands is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster here . You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here . If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at 281-897-7788 or [email protected] . If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or [email protected] . This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

California Consumer Privacy Act (CCPA) of 2018

Must be at least 18 years of age to apply.

Notice of Recruitment Fraud

We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.

Posted 2026-01-19

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