Infrastructure Analyst I

Job Title: Infrastructure Analyst

Location: Amherst, NY

Employment Type: Temp (8 months)

Industry: Banking

Compensation: $33.00 / hr.

Schedule: 40 hrs/Week.

About the Opportunity:

• Completes activities related to installations, configuration, operation, and maintenance of system hardware and software, and related infrastructure.
• Ensures system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff and partners.
• Respond to and resolve help desk escalations based on training.
• Complete related work orders or request-based tasks based on standard operating procedures (SOP).
• Respond to and resolve identified technical incidents based on training; analyze and isolate the issues.

Why You'll Love Working Here:

• Supportive, team-driven culture that values collaboration, transparency, and accountability.
• Opportunity to grow your career with a global workforce solutions leader serving multiple industries.
• People-first environment that encourages employees to bring their authentic selves to work.
• Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates.

Why This Opportunity is Exciting:

This role offers the opportunity to join a company that prioritizes both people and performance-where your contributions directly impact client success while providing you with room to grow and develop professionally.

About Acara Solutions

Acara is a premier recruiting and workforce solutions provider- we help companies compete for talent. With experience across industries worldwide, we partner with clients, listen to their needs, and design talent solutions that deliver the business outcomes they want. We draw on decades of experience to provide contingent staffing, direct placement, executive search, and workforce services worldwide.

Sound like a good fit?

TODAY

What You'll Do:

• Develop and maintain a basic understanding of diagnostic tools.
• Complete systems maintenance activities following SOP, such as patching, health checks, operating system updates, validating changes, and maintaining operational and configuration standards.
• Report anomalies to senior staff for resolution.
• Complete individual projects as assigned and evening responsibilities as scheduled.
• Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite.
• Identify risk-related issues needing escalation to management.
• Promote an environment that supports diversity and reflects the client's brand.
• Maintain client internal control standards, including timely implementation of internal and external audit points, together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

Job Requirements

What You'll Bring:

• High School Diploma or GED.
• Minimum of 2+ years of experience in reading and digesting technical information.
• Minimum of 2+ years of experience in communicating technical problems to management.
• Minimum of 2+ years of experience in Troubleshooting, Onsite Support, and trend analysis.

What Sets You Apart:

• Associate Degree.
• Certifications or special training in related technologies.
• Ability to provide updates and statuses.

Additional Information:

• Upon offer of employment, the individual will be subject to a background check.

After you , you may receive a call or message from our AI Talent Scout about this role or other opportunities that match your skills and preferences. AI agent role is to help speed up your hiring process by answering questions, confirming basic information, and identifying whether there's a mutual fit.

The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while AI agent simply helps move you forward faster. The best part? They are available 24/7, so you can connect whenever it's convenient for you.

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.