Offer: Call Center Representative

Call Center Representative

Our call center is seeking a highly motivated and reliable Call Center Representative to join our team in Poughkeepsie, NY. The prosperous candidate will be responsible for handling inbound and outbound calls, providing customer service and support, and resolving customer issues.
Job employment Type: Temporary with the possibility to go permanent
Pay Range: $17 - $22 per hour
Schedule: Flexible schedule; open 7am – 5:30pm, could be 4-day with 10-hour shifts or traditional 5-day 8-hour shift


Call Center Representative Qualifications required

»Previous call center, retail, or medical admin practice required

»Excellent verbal and written communication expertise

»Strong problem-solving expertise

» capability to multitask and work under pressure

»Proficiency in Microsoft Office and other significant software applications

»High school diploma or equivalent; some college preferred


Call Center Representative Responsibilities:

»Answering and making calls in a professional and timely manner

»Providing excellent customer service and support

»Handling customer inquiries and resolving issues

»Keeping accurate records of customer interactions and transactions

»Providing feedback on customer satisfaction and service issues

»Communicating with other team members to ensure customer needs are met


We offer a competitive income range of $17 - $22 per hour, with a flexible schedule that can accommodate a variety of lifestyles. This is a great opportunity to join a dynamic and growing company with the potential for permanent employment. If you're passionate about customer service and enjoy working in a fast-paced environment, we want to hear from you!

Why choose Ethan Allen Workforce Solutions? We’re great matchmakers! As a job placement agency, we help job seekers get noticed and land positions that match their qualifications at companies that are hiring. We often have access to positions that may not be available otherwise.

Equal Opportunity Statement
Applications are considered on the basis of expertise, practice and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, discapability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.