Residential HVAC/R Field Service Technician (EPA Req.) at Confidential

Job Description

Job Description

Overview

Confidential is hiring a career-focused Residential HVAC/R Field Service Technician with at least 5 years of experience. This is a full-time, field-based opportunity for someone local to Monroe who knows the upstate New York market; New York City residents are not a fit.

The Position

offers a clear growth path, overtime, a company vehicle, strong benefits, and substantial commission potential.

Compensation

- $30-$45 per hour, with earnings up to approximately $94,000 annually before commission. - Overtime available. - 20% commission on qualifying upsells and home-maintenance programs sold. - 6% commission on new equipment or systems sold directly by the technician. - 2% commission share on referred system-install opportunities sold by the sales team.

Responsibilities

- Troubleshoot, test, service, and repair residential HVAC/R equipment.

• Install new systems, connect refrigerant lines, and fabricate ductwork as needed.

• Perform preventive maintenance to improve efficiency and equipment life.

• Diagnose electrical and mechanical faults involving motors, fans, controls, compressors, coils, and ductwork.

• Work with Mitsubishi heat pumps, hydronic boilers and controls, rooftop and packaged AC units, splits, and water-source heat pumps.

• Handle refrigerants in accordance with environmental regulations.

• Read blueprints, schematics, and technical diagrams.

• Program smart thermostats and controls and monitor system performance.

• Maintain a clean, organized, and well-stocked company vehicle.

• Complete estimates and email them to customers within 24 hours.

• Use ServiceTitan for field-service documentation.

• Participate in company training and identify additional business opportunities.

Qualifications

- 5+ years of residential HVAC service experience.

• EPA Universal certification required.

• Excellent troubleshooting and customer-service skills.

• Strong electrical and mechanical aptitude.

• Clean driving record.

• Ability to move and lift up to 50 pounds.

• Steam-system experience is a significant plus.

Benefits

- Company truck and fuel card.

• 401(k), retirement plan, health, dental, vision and life insurance, and paid time off.

• Full-time, on-the-road work based around Monroe, NY.

refk1