Site Reliability Engineer NAM (F/M/D)

Flowdesk's mission is to build a global financial institution for digital assets, one designed from the ground up for market integrity and efficiency.

To achieve this in a rapidly evolving market, we apply a disciplined, first-principles approach to everything we do. This approach is embedded in our core services, from institutional liquidity provision, trading solutions, OTC execution to our comprehensive treasury management offerings. This is how we cut through the noise and build robust and scalable systems across all our business lines.

We seek individuals who are driven by this systematic approach. Joining Flowdesk means you will be a key contributor in building and scaling a more transparent and efficient financial markets infrastructure.

You will be part of the infrastructure team. Reporting to Flowdesk's Lead of Infrastructure and in permanent interaction with the Engineering/Trading/Data teams , your mission is to improve, scale, and maintain Flowdesk's infrastructures.

The Role

As a Core SRE Engineer at Flowdesk, you will be at the heart of our infrastructure operations, responsible for the reliability, performance, and scalability of our global high-frequency trading platform.

Reporting to Flowdesk's head of Infrastructure and working in close collaboration with the Engineering, Trading, and Data teams, you will play a crucial role in maintaining, enhancing, and scaling the critical systems that power our operations.

Your Mission

Infrastructure Management & Reliability

• Maintain and optimize critical infrastructures including Nats (ultra-low latency networking stack), cloud infrastructures, data pipelines, and core trading systems.
• Monitor and optimize network infrastructure to ensure peak performance and minimal downtime.
• Ensure reliability, security, scalability, and performance of the company's essential systems.
• Participate in day-to-day operational activities and incident management.

Kubernetes & Orchestration

• Develop and maintain in-house Kubernetes operators to manage our evolving stack.
• Manage containerized workloads and ensure smooth deployments.

Automation & DevOps

• Improve and add new features to our CI/CD systems (FluxCD, Github Actions, Python scripting)
• Implement robust monitoring solutions using Prometheus, Grafana, and similar technologies
• Advance DevOps practices, application-level reliability, and observability

Collaboration & Innovation

• Engage with Flowdesk's teams to understand their needs and deliver technical solutions
• Provide technical support that enhances operational capabilities across teams
• Propose improvements and bring innovative ideas to enhance performance and reliability
• Explain technical concepts effectively to non-technical stakeholders

Take a look at our stack stackshare.io/flowdesk/flowdesk

Requirements

Requirements

Essential Experience

• Kubernetes Expertise
• Systems & Network Management - Knowledge of network infrastructure administration, especially for ultra-low latency setups and interconnects.

• Cloud Infrastructure - Experience with cloud services (AWS, GCP) and infrastructure-as-code tools (Terraform, Ansible).

• Coding Skills - Comfortable coding in languages like Golang, Rust, or Python for infrastructure automation and tooling.
• Cloud Infrastructure - Experience with cloud services (AWS, GCP) and infrastructure-as-code tools (Terraform, Ansible).
• Monitoring & Observability - Hands-on experience with monitoring solutions (Prometheus, Grafana) and implementing proactive detection systems.

Highly Valued

• Experience with CI/CD pipelines, FluxCD, and Github Actions.
• DevOps methodologies and practices.
• Experience working in a trading or high-frequency trading environment.
• Experience with ultra-low latency systems and network optimization.
• Knowledge of FinOps and cost optimization strategies.
• Performance tuning in high-throughput environments.

Benefits

> International environment (English is the main language)

> 100% Coverage from Justworks Benefits (Medical, Dental, and Vision plans)

> Team events and offsites

The base salary range for this role is between $150,000 - $200,000 in the State of New York. This range is not inclusive of our discretionary bonus. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.

Recruitment Process

> Are you interested in this job but feel you haven't ticked all the boxes? Don't hesitate to apply and tell us in the cover letter section why we should meet!

Here's what you can expect if you apply

1. HR Call with the Tech Talent Acquisition (30')
2. Technical round with the Lead of the Infrastructure team (60’)
3. Technical interview with the wider Engineering tean (60’)
4. CTO Interview (30')
5. Culture fit with the Lead Talent Acquisition (30')

On the agenda discussions rather than trick questions! These moments of exchange will allow you to understand how Flowdesk works and its values. But they are also (and above all) an opportunity for you to present your career path and your expectations for your next job!

So... Ready to Join Us?

If you’re excited by the opportunity to shape crypto's future and directly impact our cutting-edge infrastructure, we’d love to hear from you! Apply today and let’s explore how we can build great things together.

We are committed to an inclusive and accessible recruitment process. If you require any reasonable adjustments or have specific needs to enable you to participate fully in the interview or assessment process (e.g., a sign language interpreter, extra time for a test, or an accessible location), please contact us to discuss how we can support you.