Billing Analyst

The future of energy is digitized, decarbonized and localized. At SmartestEnergy, we need revolutionary thinkers to help our customers make the most of this new landscape, thinking differently to find smart solutions to complex problems.

Formed in 2001, we’re an agile business driven by entrepreneurial thinking. As a subsidiary of the Marubeni Corporation, we also have strong investment and infrastructure behind us. As well as our three offices in the US, we have three offices in the UK and another in Australia. Further expansion is planned for 2026 and beyond which means global career opportunities for you, with plenty of potential to explore new markets.

When you join our Team, you will have the opportunity to contribute and make an impact every single day.

Overview

The principal role of the Billing Analyst is to support the monthly invoicing of our retail customers and to ensure the accurate and timely processing of all broker commissions. The position will also be responsible for daily billing processes, verifying customer rates, and assisting with product setup within the billing system. The analyst will play a part in maintaining strong relationships with our valued partners. The Billing Analyst will be one of the primary users of SmartestEnergy’s Billing System and Salesforce CRM.

In this role, you will be involved with the following:

• Manage end-to-end commission processing, coordinating deadlines and ensuring timely payments for all residual, upfront, and true-up disbursements.

• Ensure payment accuracy by performing detailed analysis of billing summaries, verifying account numbers, tracking special payment terms, and managing rejections.

• Maintain billing curves and components within Billing system

• Perform calculations within Billing models and systems to generate accurate customer rates

• Assist with setup of complex products within Billing system

• Generate customer invoices and review for accuracy

• Coordinate with Sales and Account Management to ensure products are setup correctly

• Review exception reports and make corrections as needed

To be successful in this role, you are likely to have the following skills/experience:

• Minimum of 1-2 years of Billing and/or Accounts Receivable experience


• Experience accurately calculating Broker commissions


• Proven experience collaborating internally and externally to support strong broker relationships


• Minimum of 1-2 years' experience working in Retail Energy and/or Billing experience preferred


• Proven experience demonstrating strong analytical and problem-solving abilities.


• Knowledge of Utility Billing programs and EDI preferred


• Understanding of Billing functions and/or Accounts Receivable


• Proficient in MS Office (especially Excel)


• Excellent attention to detail, overall work ethic & commitment to continuous improvement


• Strong ability to work collaboratively within and across teams


• Solution oriented and committed to success, with a continuous improvement mindset


• Ability to work under tight time constraints and pressure



• Strong organization and time-management skills with an ability to prioritize tasks effectively and efficiently

Diversity

Celebrating our inclusive and diverse culture is core to what we do. We value everybody irrespective of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability and genetic information (including family medical history). EOE.

We know that for our business to thrive we need diverse talent with a range of backgrounds, skills and capabilities in each of the countries in which we operate. We view diversity as one of the key enablers that helps our business to grow.

We are committed to the full inclusion of all qualified individuals. As such, if a reasonable accommodation is needed to participate in the job application or interview process, please reach out to the HR & People Team via email [email protected] so we can discuss with you further.