Host

Mango Bay
Brooklyn, NY
Full-Time Host/HostessPosition Summary

We are seeking a professional, personable, and highly organized Host/Hostess to join our front-of-house team. As the first and last point of contact for our guests, you'll play a vital role in creating an exceptional dining experience. The ideal candidate is welcoming, detail-oriented, and thrives in a fast-paced restaurant environment.Responsibilities

  • Greet every guest warmly and professionally upon arrival.

  • Manage reservations and walk-ins using OpenTable .

  • Maintain an organized waitlist and accurately communicate wait times.

  • Escort guests to their tables and provide menus.

  • Answer phones, assist with reservations, and respond to guest inquiries professionally.

  • Coordinate seating with servers and management to maximize dining room efficiency.

  • Monitor table availability and ensure smooth table rotation.

  • Assist with large parties, special events, and guest accommodations.

  • Maintain a clean, organized, and welcoming host stand and entrance.

  • Support the front-of-house team to ensure exceptional guest service.

Qualifications
  • Previous host/hostess experience required.

  • Must have experience using OpenTable.

  • Excellent communication and customer service skills.

  • Ability to multitask in a high-volume environment.

  • Strong organizational and time-management skills.

  • Must be available to work evenings, weekends, and holidays.

Requirements
  • Professional appearance and polished demeanor are required at all times.

  • Friendly, outgoing, and guest-focused personality.

  • Ability to remain calm and composed under pressure.

  • Reliable, punctual, and dependable.

  • Team player with a positive attitude.

  • Passion for hospitality and creating memorable guest experiences.

Benefits
  • Competitive hourly pay

  • Growth opportunities within the company

  • Supportive, team-oriented work environment

If you have a passion for hospitality, enjoy engaging with guests, and have experience using OpenTable , we'd love to hear from you!

Posted 2026-08-06

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