Supervisor, Rehab Support Services - Full time - Days
- Accurately collect, verify, and input patient demographic, insurance, and medical information into the hospital’s electronic health record (EHR) system.
- Ensure compliance with HIPAA and other relevant privacy regulations.
- Schedule initial and follow-up physical therapy appointments in coordination with clinical staff.
- Manage therapist calendars, optimize appointment flow, and reduce scheduling conflicts or delays.
- Monitor patient charts for completeness and accuracy, ensuring proper documentation is in place for all visits.
- Work collaboratively with therapists and clinicians to resolve discrepancies or missing information.
- Verify insurance eligibility and benefits prior to appointments.
- Ensure accurate charge capture and timely submission of billing information.
- Address claim denials, errors, or discrepancies in collaboration with the billing department.
- Keep current in Medicare, Medicaid and insurance guidelines.
- Train and mentor new administrative staff on department protocols, software systems, and hospital policies.
- Track and monitor quality metrics for administrative staff.
- In partnership with leadership and HR, make recommendations related to performance management, hiring, transfers, promotions, disciplinary actions, and terminations. Resolves grievances and other staff problems in fair, timely and consistent manner. Ensures staffing and scheduling meets the needs of the department.
- Act as a resource for ongoing questions and workflow improvements.
- Assist with generating departmental reports, managing supply inventory, and supporting quality assurance initiatives.
- Collaborate with other hospital departments to support interdisciplinary patient care and departmental goals.
- Perform related duties as required.
- Associate’s degree or equivalent experience in healthcare administration, business, or a related field required.
- 3 years of administrative experience in a healthcare setting, preferably in physical therapy, rehabilitation, or outpatient services.
- Knowledge of medical terminology, billing processes, and insurance guidelines.
- Excellent interpersonal, verbal and written communication skills.
- Excellent time management skills and the ability to manage multiple priorities.
- Proficient with MS Office tools and able to learn new software rapidly.
- Knowledge of EPIC EHR
Recommended Jobs
Clinical Supervisor
The Trust Center is a leading drug and alcohol outpatient rehabilitation program dedicated to supporting clients in their recovery journey from substance abuse. We pride ourselves on our compassionat…
AUTO SERVICE MANAGER
AUTOMOTIVE SERVICE MANAGER Location: TRI-STATE AREA (NY, NJ, CT) Job Type: Full-time | In-person Schedule: ~ Day shift (7:30 AM – 5:30 PM) ~ Monday to Friday, with occasional weekends as …
Client Onboarding and Implementation Associate
Who We Are SUBSCRIBE is an enterprise software solution providing electronic subscription document technology and an order management system for alternative product transactions. Our technology al…
Automotive Assistant Biller
LONG ISLAND’S LARGEST CADILLAC, BUICK & GMC DEALER King O’Rourke Cadillac Buick GMC located on Route 347,Smithtown, NY is looking for an experienced Assistant Biller. STRONG DMV & Verify experien…
Mortgage Underwriter II
Mortgage Underwriter II Location Sodus, NY : Status: Non-exempt Location: Sodus, NY. The position will allow for some remote work flexibility; however, an in-person presence is expected. Schedu…
TEACHER ASSIGNED VACANCY NO 42 PROGRAM ASSOCIATE PATHWAYS PL 2025 2026
TEACHER ASSIGNED VACANCY NO 42 PROGRAM ASSOCIATE PATHWAYS PL 2025 2026 Posted Date: Nov 14, 2025 Deadline: Dec 15, 2025 New York United States BROOKLYN Job Details (Subject To Fundi…
Assistant Store Manager - The UPS Store
Assistant Store Manager - The UPS Store (Retail Customer Service & Operations) Location: Multiple openings across Nassau County, Long Island, NYPay Range: $40,000-$45,000/year (based on experience)J…
Manager - Crossix Analytics Services
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in histo…
Physical Therapist
The Visiting Nurse Service of New York (VNSNY) is seeking a compassionate and skilled Physical Therapist to join our dedicated team of healthcare professionals. In this role, you will have the unique …