Sr. Specialist - New CSS

Required Education/Experience

• Bachelor's Degree and 3 years related work experience or

• Associate's Degree and 4 years related work experience or

• High School Diploma/GED and 5 years related work experience

Relevant Work Experience

• Must have excellent oral and written communication skills to effectively interact with all levels of the organization, required.

• Computer literacy with proficiency in Windows environments and Microsoft Office (Word, Excel, Access, and PowerPoint), required.

• Must be well organized, detail oriented, and flexible to handle multiple assignments and deadlines, required.

• Must be able to work effectively with all company departments, various levels of management, and third-party vendors, required.

• Demonstrated ability to manage projects effectively, ensuring timely delivery and high-quality outcomes, required.

• Experience with Customer Service business processes is preferred.

• Project Management Certification or equivalent, preferred.

• Experience with projects that fall under the Companys Software Development Life Cycle process, preferred.

• Experience in developing project status reports and dashboards, preferred.

Skills and Abilities

• Project Demonstrated project management skills

• Demonstrated time management and priority setting skills

• Demonstrated problem solving skills

Licenses and Certifications

• Driver's License Required

• Other: PMP, CAPM, or equivalent Preferred

Additional Physical Demands

• The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.

• Must be able and willing to travel as needed.

• Must be able to provide off hours support as required.

EEO Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual's actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.

Technical Difficulty Statement:

For technical issues, please contact us at [email protected]