Quick Air Logistics Operational Care Team Leader
- Lead the dispatch employees.
- Help handle all related dispatch activities as needed, i.e. training, problem jobs, etc.
- Dispatch all jobs to fleet of drivers quickly and accurately ensuring dispatcher/driver communications.
- Properly manage and coordinate driver availability as work dictates.
- Work closely with drivers (this includes assigning new jobs, obtaining POD’s, charges and handling any pick up or airline problems).
- Communicate with Control Towers,airlines and vendors with status updates as required.
- Work closely with Control Towers (this includes checking routings, coordinating pick-ups and deliveries and assisting with any problems).
- Responsible for shipping/receiving duties when applicable.
- Document and escalate all problems/situations as per company policy and procedures.
- Report vehicle accidents/driver incidents promply to the Manager.
- Help schedule and manage staff & vehicle repairs and equipment.
- 3+ years of industry experience with a focus on healthcare air freight shipping required.
- 3+ years of group leadership skills required.
- 3+ Customer Service experience required.
- Knowledge of Dangerous Goods/Restricted Article Regulations preferred.
- BA/BS in a related field.
- Flexible schedule - Tuesday - Friday (5.00 AM - 1.00 PM) and Saturday (9.00 AM - 5.00 PM).
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