Office assistant/receptionist

This position provides intermediate-level clerical, administrative support and related work as required for the DC 37 Retirees Association and association staff. It requires good writing skills, attention to detail, good judgment, and discretion.

Duties

• Answers and screens incoming calls for the Association, routes calls to take and deliver messages. Places calls as requested. Handles routine requests for information. Checks/manages the Association’s voicemail. Organizes, logs (if applicable) and resolves issues with minimal supervision.
• Receives and screens incoming requests via mail and email. Answers and replies to basic requests as appropriate. Routes letter or forwards emails appropriately.
• Processes and performs data entry of member organizing and PEOPLE recruitment returns in conjunction with other Association’s staff. Assists with the mailing of welcome letters and other correspondence.
• Responds to and properly processes member requests for address changes and membership updates; processes deceased member notifications and other requests as needed.
• Prepares correspondence, reports, and other office forms from draft to final form, paying attention to details, proofreading for accuracy and editing, when necessary. Prepares and/or receives confidential documents, using discretion.
• Maintains inventory of office supplies and tchotchkes and place orders as needed in conjunction with office staff and leaders.
• Maintains and prepares simple to complex reports in Excel. Produces mail merge letters for mailings with Excel and Word. Occasionally creates, formats and/or alters PowerPoint presentations to meet specific needs.
• Works with other Association staff in coordinating and following up on details and logistics of current and upcoming events like Association meetings, coordinates leader and member travel to approved events like AFSCME Biennial International Convention, AFSCME Retirees’ Council Meetings, and allied other labor and retiree organization events.
• Prepares materials for meetings and trainings, such as stuffing binders and folders, producing tents and badges, packing supplies. Provides on-site support at meetings, occasionally traveling by air or train.
• Provides backup to Membership Specialist/Bookkeeper support with basic bookkeeping and expense tracking, including organizing, sorting, storing, and retrieving archived files, maintaining accurate physical and digital records.
• May be required to perform other related duties as assigned.
  
  

Requirements

Education and Experience

Skills Requirements

High school graduate or equivalent and a minimum of (3) three years of office experience plus general knowledge of office and organizational procedures or any equivalent combination of education and experience that provides the following knowledge, skills and abilities:

• Thorough knowledge of the MS Office Suite – Outlook, Word, Excel, and PowerPoint.
• The ability to use databases such as UnionWare, Citrix and the Voter Activation Network (VAN).
• Knowledge of office practices, office equipment and procedures.
• Professional appearance and demeanor.
• Valid driver's license required.
• Knowledge of grammar, spelling, and punctuation to proofread and compose correspondence.
• Ability to perform simple mathematical computations.
• Communication skills sufficient to exchange routine information.
• Ability to establish and maintain effective working relationships with fellow employees, leaders and members.
  
  

Applicants please submit your cover letter and resume to [email protected] .

Posting Date : September 8, 2025

Closing Date: September 19, 2025

DC 37 Retirees Association is an equal opportunity employer, and, as such, does not discriminate against an employee or applicant on the basis of race, creed, color, age, sex, national origin, marital status, sexual orientation, gender identity, religious affiliation, disability, or any other classification protected from discrimination under applicable law.