Program assistant

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences.

Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention.

Our Cornerstone community center youth programs are designed to provide engaging, high-quality youth services in partnership with NYCHA and our strong network of nonprofit providers across the City. The Cornerstone adult programs are designed to enhance skills and promote social interaction, community engagement, and physical activity.

QUALIFICATIONS

• High School Diploma or equivalent credentials required.
• A minimum of 1-2 years of relevant experience preferred.
• Strong oral and written communication, time management and organizational skills are necessary.
• Proficiency in Microsoft Office suite and other standard business technology is required.

RESPONSIBILITIES

• Pick up and deliver packages, proposals and reports. Errands throughout the city may be required on a moment’s notice.
• Enter client and program data into compute databases and to the tracking systems
• Ensure that databases are up-to-date and data is properly entered
• Generate statistical reports
• Gather information needed for proposals, reports and program management, including inventories and fixed asset registers
• Ensure that client files contain required paperwork and information
• Assist with direct service to clients including screening, registration, intake and follow-up
• Update information on community resources (e.g., bulletin boards, ACES manual)
• Attend community events to publicize agency services
• Assist in the preparation of mailings
• Provide general clerical support, including filing, faxing, word processing, typing , photocopying and sorting mail
• Answer telephones, relay messages and greet clients and other visitors
• Ensure staff’s on-site file has all required documents according to their roles and update file as needed
• Attend meeting and training sessions on tracking systems
• Organize special events, including program celebrations, client trips etc.
• Perform additional duties as assigned by manager.

PHYSICAL REQUIREMENTS

• Ability to use a computer for prolonged periods.
• Excellent organizational and interpersonal skills
• Strong Grammar skills
• Ability to occasionally lift and/or move up to 10 pounds.
• Ability to stand, walk, or sit for long periods of time.
• Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork.
• Ability to bend and retrieve objects and/or documents.
• Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.
• Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work.

Authorization to work in the United States for any employer is mandatory.

BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact [email protected].

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