Product Manager II - Custom Metrics

Datadog
Syracuse, NY

At Datadog, Custom Metrics sits at the heart of how our most sophisticated customers understand, govern, and scale their observability data. As we look toward 2026 and beyond, this area is becoming even more strategic — powering predictable growth, AI-driven insights, and new expansion opportunities across the Datadog platform.

We’re looking for a Product Manager II to help own and deliver the next phase of Custom Metrics. This is a high-impact role operating at the intersection of infrastructure, storage, pricing, governance, and AI. You’ll take on technically deep problems, lead cross-product initiatives, and directly influence retention, expansion, and monetization for one of Datadog’s largest and fastest-evolving product areas. This role was created to close a critical execution gap and ensure we can deliver our 2026 roadmap with speed and confidence .

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:


  • Own major initiatives on the Custom Metrics roadmap, with a focus on AI-driven governance, agentic workflows, and cross-product expansion into Infrastructure, Logs, and APM.

  • Conduct regular customer conversations, analyze usage data and support feedback, and synthesize insights to inform product direction.

  • Drive end-to-end execution for features and improvements — from concept and validation through launch and iteration.

  • Define and track success metrics tied to adoption, usage, retention, and customer satisfaction.

  • Partner closely with Engineering and Design to scope solutions, evaluate trade-offs, and deliver iterative value.

  • Collaborate with adjacent product teams (e.g., Infrastructure, Logs, APM) to ensure alignment and smooth integrations where roadmaps intersect.

  • Co-lead feature launches with Marketing, Sales, and Customer Success, ensuring clear positioning and enablement.

  • Use data and customer feedback post-launch to refine features and improve impact.

  • Support customer conversations, including handling escalations related to your product area and gathering direct feedback to inform roadmap decisions.

Who You Are:


  • 3 to 5 years of product management experience, preferably in technical B2B SaaS or platform products.

  • Proven ownership of a product area or major feature set, driving initiatives from discovery through delivery and iteration.

  • Strong product discovery skills: able to independently run interviews, analyze usage data, and translate insights into clear problem definitions.

  • Comfortable operating independently within a defined scope, while aligning with broader product direction and company priorities.

  • Strong technical aptitude and ability to partner effectively with engineers on infrastructure, data-heavy, or systems-oriented products.

  • Experience defining KPIs and using data to guide prioritization and measure impact.

  • Clear, concise communicator who can align cross-functional partners and maintain steady execution momentum.

  • Demonstrated ability to make thoughtful decisions amid ambiguity, balancing customer value, technical feasibility, and business considerations.

Datadog values people from all walks of life. We know not everyone will meet all the above qualifications on day one. That’s okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply.

Benefits & Growth:


  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)

  • Continuous professional development, product training, and career pathing

  • Intra-departmental mentor and buddy program for in-house networking

  • An inclusive company culture, ability to join our Community Guilds

  • Access to Inclusion Talks, our Internal panel discussions

  • Free, global Spring Health benefits for employees and dependents age 6+

  • Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Posted 2026-03-22

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