Senior Workstation Engineer

Job Description

The successful candidate will join the AMER IT team as a consulting Patch Management Workstation Engineer to assist with security vulnerabilities remediation, workstation infrastructure maintenance and support. The ideal candidate should have a minimum of 3 years of experience in the financial industry with a solid knowledge of core infrastructure technologies such as Microsoft SCCM/MECM, scripting (Powershell and Power Query), Microsoft Operating Systems, and will poses excellent communication, coordination, and documentation skills.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

upport for Windows workstation security remediation and patch management via SCCM

Support for application patching / security package deployment

Patch management research and remediation for workstations (Laptops, Desktops), virtual desktops

Hands on involvement in patch completion if the automated cycle fails

Automation of mundane tasks via Powershell and Power Query where applicable for workstation support

Work with the IT Support team when tickets/issues are assigned

Work directly with the users to schedule appointments for workstation maintenance

Proficient in using Microsoft SCCM/MECM, Powershell, Expert in Windows Workstation OS management

Some knowledge of Qualys or equivalent system is a plus

Effective oral and written communication and documentation skills are essential

End-User support experience is required

Preferred Bachelor's degree in Computer Science, MIS, or a related field

Working experience in financial industry is a plus