Service Advisor
Drive Excellence with Manhattan Motorcars Porsche Represent an iconic brand at one of the most prestigious dealerships in the world. At Manhattan Motorcars Porsche, we deliver more than service—we deliver an experience worthy of the Porsche crest. As a Porsche Service Advisor, you will be the trusted expert and personal liaison for our clients, ensuring every interaction reflects the precision, performance, and exclusivity our brand represents. If you're passionate about luxury automobiles and driven to provide world-class service, this is your opportunity to thrive in an elite environment in the heart of New York City. What You’ll Do
- Greet and welcome Porsche clients with professionalism, attention to detail, and personalized care as soon as they arrive at the service drive.
- Take full ownership of the client journey, from initial consultation to vehicle return—ensuring an elevated, seamless experience throughout.
- Communicate effectively and proactively—keeping customers informed about diagnostics, repair timelines, and status updates.
- Collaborate with Porsche-certified technicians to ensure accurate diagnosis and relay technical findings to clients in a clear, approachable manner.
- Manage repair orders with speed and precision—from sourcing genuine Porsche parts to setting and meeting repair deadlines.
- Efficiently assign work to technicians and support optimal shop productivity.
- Provide white-glove customer service and handle escalations with diplomacy and care, always protecting the integrity of the Manhattan Motorcars name.
- Ensure all vehicle concerns are resolved to the highest standard before client pick-up.
- Proven experience as a Service Advisor, ideally with a luxury or performance automotive brand—Porsche experience highly preferred.
- A passion for the Porsche brand and a deep understanding of the expectations of Manhattan’s elite clientele.
- Excellent interpersonal and communication skills—you build relationships, earn trust, and turn first-time visitors into lifelong customers.
- Highly professional appearance and demeanor; you represent Manhattan Motorcars and Porsche.
- Ability to multitask, prioritize, and stay composed in a fast-paced, high-expectation environment.
- Familiarity with vehicle systems, digital interfaces, and an ability to explain advanced Porsche features to clients.
- Experience with CDK DMS is a strong plus.
- A team-player attitude and a results-driven work ethic—someone who thrives when excellence is the standard.
Recommended Jobs
Seasonal Garden Coordinator
POSITION SUMMARY Learning Gardens brings year-round, field and school-based garden science learning to NYC school children and community members. Our gardens are outdoor classrooms that provide v…
Electrical Engineer - Circuit Protection & Distribution
A leading engineering firm is seeking an Electrical Engineer specializing in circuit protection and electrical distribution. This hybrid role requires 3 days per week in the office. Key responsibiliti…
Certified Registered Nurse Anesthetist - CRNA - NYP/Queens- SIGN ON BONUS AVAILABLE
Certified Registered Nurse Anesthetist - CRNA - NYP/Queens- SIGN ON BONUS AVAILABLE page is loaded## Certified Registered Nurse Anesthetist - CRNA - NYP/Queens- SIGN ON BONUS AVAILABLElocations: NYP/Q…
Licensed Customs Brokerage Import Manager
Customs Brokerage Import Manager . Licensed Required Department: Customs Brokerage Level: Manager/Supervisor Overview: Salary Range: $85,000–$125,000 Position Summary …
UX Designer - Remote (Req. #745)
Founded in 1994 and celebrating 30 years in business, Mindex is a software development company with a rich history of demonstrated software and product development success. We specialize in agile sof…
Post-Acute Advanced Practice Clinician in Oxford, NY
Are you passionate about patient care and seeking a better work-life balance? Join TeamHealth for flexibility, uncapped earning potential, and a customizable schedule! As a primary care nurse practit…
Civil Litigation Legal Assistant
Goldberg Segalla LLP, a national law firm with more than 23 offices in 11 states, seeks a highly motivated and organized individual to join its team as a Legal Assistant in our Garden City, NY offic…
Target Security Specialist
Starting Hourly Rate / Salario por Hora Inicial: $21.75 USD per hour ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to lif…
LPN
St. Peter's Health Partners seeks a dedicated Licensed Practical Nurse (LPN) to join our team of healthcare professionals in the greater New York State Capital District. As an esteemed regional health…
Music Teacher Intern
Education Through Music (ETM), a nonprofit organization dedicated to bringing structured music education to under-resourced schools, is seeking passionate and motivated Music Teacher Interns. Our inte…