Operations Manager

Buffalo, NY

Position: Operations Manager
Reports to: Plant Manager
Direct/Indirect Reports: ~200

Role Overview

The Operations Manager will oversee day-to-day plant operations, leading a team of technicians and managers to achieve excellence in safety, quality, productivity, and cost efficiency. This role requires a strong leader who can inspire and develop talent, drive continuous improvement, and partner cross-functionally to deliver business results. Serving as a key advisor to the Plant Manager, this leader will also play a pivotal role in shaping the future of the plant’s workforce and operational systems.

Key Responsibilities

  • Lead and develop a team of managers and technicians to ensure compliance with safety, sanitation, and quality standards.

  • Drive the development and implementation of manufacturing systems that improve productivity, quality, and cost effectiveness.

  • Facilitate, educate, motivate, coach, and guide the manufacturing team to achieve results.

  • Advance and sustain continuous improvement initiatives.

  • Manage employee and labor relations issues to support operational success.

  • Define and communicate a clear vision for an effective work system and guide the workforce toward that vision.

  • Oversee production scheduling and training functions.

  • Ensure business-critical information is effectively communicated across the operation.

  • Track performance against KPIs and leverage data to guide decisions.

  • Partner with cross-functional teams to ensure timely delivery of goods, materials, and ingredients.

  • Serve as a trusted advisor and sounding board to the Plant Manager when evaluating alternatives and new ideas.

  • Ensure employees understand the operation’s vision and progress toward goals.

  • Effectively manage the operations budget.

  • Own and lead an Operational Excellence Pillar.

  • Identify, coach, and develop current and future leaders.

What We’re Looking For

Minimum Requirements:

  • Bachelor’s degree.

  • At least 5 years of manufacturing experience. Food manufacturing highly preferred.

  • Proven ability to build and develop future leaders.

  • Lean knowledge with a strong understanding of a structured TPM pillar environment.
  • Experience working in a union environment.

  • Demonstrated ability to balance production demands with product quality.

Posted 2025-09-30

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