Showroom Manager (Manhattan)

Driven by imagination, intention and purpose, Patcraft creates high-performance flooring solutions for every market sector. For more than 75 years, we have worked alongside our customers to best understand how flooring will support the way people learn, work, heal and connect within a space. Knowing that flooring plays an integral role in the built environment, we think big and with keen attention to the trends and innovation happening in design every day. As a leading soft and hard surface commercial brand, we hold ourselves to the highest standards delivering quality products that transform space and human experience.

Who are you looking for?

Are you excited about meeting new people? Do you thrive in a fast-paced, customer centric environment? Are you looking for a job where you can use your strong interpersonal skills? If so, read on!

We are seeking motivated and competitive people just like you to join our team in Manhattan. If you are looking for a career path in marketing, outside sales, client engagement and want to be the face of an innovative + industry leading brand this is the career for you!

Whats it like?

As the Showroom Sales Manager for New York City, you will manage all aspects of the showroom and promote the use of the facility as a reference for Architects and Designers, End Users, CRE firms, Dealer partners, regional sales staff, and all internal/external stakeholders. In this role you will have the opportunity to engage with customers, build your network and transition into an Account Manager sales position. Please note that our showroom is located in Manhattan.

Position Objectives:

• Build extensive knowledge of overall business and skill sets to effectively move into a sales role long term.
• Build trusting relationships with internal and external stakeholders and customers.
• Keep a current, on brand, customer facing showroom atmosphere that welcomes and inspires customers and associates.
• Build business acumen through working closely with customers and internal stakeholders ie; sales leadership, talent development, account managers.

Responsibilities:

• Manage overall customer experience and showroom.
• Must keep the showroom clean and client ready at all times
• Maintains product library, sample inventory, and marketing material for the showroom in order to fulfill regional customer requirements.
• Daily office opening and closing, communicates as main point of contact with building owner as required in order to properly maintain office area and showroom, including coordination with landlord, partner vendors, parking & furniture vendors, caterers, sales reps, etc.
• Assists regional sales staff and national sales staff upon request.
• Accurately maintain inventory requirements.
• Coordinates showroom/office schedules and activities, tracks progress and results as directed by manager.
• Maintains showroom schedules and calendars including associate events and vacations as well as industry events.
• Works with internal and external parties to organize the various components needed to initiate, run and conclude showroom events
• Orders samples for customers and sales associates and maintains inventory levels as required.
• Coordinates all incoming and outgoing internal and external customer shipping and delivery requirements.
• Ordering and maintaining office supplies, marketing materials and other sales or administrative related requests.
• Creates and maintains filing system for product samples in an orderly manner and prepares filing system directions for other users.
• Maintains a current list of key holders and provides keys to personnel as needed.
• Building liaison for any small repairs or upkeep.

Qualifications:

• Proficient in Microsoft platform required
• Customer service oriented and works well in a team environment required
• Desire to be in a sales role long term required
• Must be flexible to assist with showroom events that are after normal business hours.

Preferred Qualifications:

• A background in design and/or retail
• Candidate already living in market

Physical Requirements:

• Frequent lifting- 25+ lbs.
• Visual acuity.

Competencies:

• Build Trusting Relationships
• Build Customer Satisfaction
• Demonstrate Good Judgement
• Deliver Compelling Communication
• Adapt & Change

Compensation:

Annual salary with overtime eligibility

Shaw benefits include:

• Medical, dental, and vision insurance
• Life insurance and disability coverage
• Tuition reimbursement
• Employee assistance program
• Health savings account
• Paid Time Off
• Parental Leave
• 401K and Retirement Plans
• Product discounts for employees
• Adoption assistance
• Shaw Family Health Center (Dalton, GA, and Cartersville, GA, locations)

Work Shift

8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM

Shaw Industries is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.