Implementation Project Manager

Job Description

Job Description

Empeon is a rapidly growing, dynamic Payroll and HCM (Human Capital Management) SaaS company. We believe in the power of people; to inspire, to achieve and to transform and we have developed smart and intuitive software used by thousands of businesses to empower their people. At Empeon we know that the client relationship is the cornerstone of our business success, and we are seeking client-centric and service-oriented people to join our team to help support our mission.

About You:

As a Payroll Project Manager at our SaaS HCM (Human Capital Management) company, you will play a crucial role in providing superlative client experiences. You will work closely with the implementation team and client stakeholders to ensure a seamless and efficient transition to our payroll software. Your primary responsibilities will include client communication, configuring payroll systems, managing data migration, and providing end-user training and support. Additionally, you will collaborate with cross-functional teams, such as sales, product development, and customer support, to deliver exceptional service to our clients.

Responsibilities:

1. Collaborate with the implementation team and client representatives to understand their payroll requirements and configure the system accordingly.

2. Manage data migration from the client's existing payroll system to our SaaS payroll software, ensuring accuracy and completeness.

3. Conduct thorough testing of the payroll system to identify and resolve any configuration or data issues.

4. Provide training to clients on how to effectively use the payroll software, including processing payrolls, generating reports, and handling employee-related information.

5. Serve as the main point of contact for clients during the implementation process, addressing their inquiries and providing timely support.

Requirements:

1. Proven experience in payroll implementation, preferably in a SaaS environment.

2. Strong proficiency in Microsoft Excel, including advanced formulas, pivot tables, and data manipulation.

3. Excellent interpersonal and communication skills to effectively collaborate with clients and internal teams.

4. Detail-oriented mindset with a high degree of accuracy and the ability to analyze complex data sets.

5. Familiarity with payroll regulations and compliance requirements.

6. Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines.

7. Strong problem-solving skills to identify and resolve technical and operational issues.

8. Experience with HCM systems or payroll software is a plus.