Technical product owner - project delivery

Work Location:

New York, New York, United States of America

Hours

40

Pay Details

$96,130 - $181,944 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line Of Business

Analytics, Insights, & Artificial Intelligence

Job Description

Department Overview:

Layer 6 is the AI research center of excellence for TD Bank Group. We develop and deploy industry-leading machine learning systems that impact the lives of over 27 million customers, helping more people achieve their financial goals and needs.

Our research broadly spans the field of machine learning with areas such as deep learning and generative AI, time series forecasting and responsible use of AI. We have access to massive financial datasets and actively collaborate with world renowned academic faculty.

Position Overview

Day-to-day as a Technical Product Owner

• Translate broad business problems into sharp data science use cases, and craft use cases into product visions
• Own machine learning products from vision to backlog; prioritizing features and defining minimum viable releases; maximizing the value your products generate, and the ROI of your pod
• Guide Agile pods on continuous improvement, ensuring that the next sprint is delivered better than the previous
• Work closely with stakeholders to identify, refine and (occasionally) reject opportunities to build machine learning products; collaborate with support functions such as risk, technology, model risk management and incorporate interfacing features
• Facilitate the professional & technical development of your colleagues through mentorship and feedback
• Anticipate resource needs as solutions move through the model lifecycle, scaling pods up and down as models are built, perform, degrade, and need to be rebuilt
• Championing model development standards, industry best-practices and rigorous testing protocols to ensure model excellence
• Self-direct, with the ability to identify meaningful work in down times and effectively prioritize in busy times
• Drive value through product, feature & release prioritization, maximizing ROI & modelling velocity
• Be an exceptional collaborator in a high-interaction environment

The TPO (Machine Learning Engineer II) is responsible for providing technical expertise as well as developing and maintaining technical solutions that adhere to engineering and architectural design principles while meeting business requirements. This role plays a lead role in implementing solutions with a focus on efficiency, reliability, scalability, and security; includes planning, evaluating, recommending, designing, operationalizing, and supporting machine learning engineering solutions & systems in compliance with enterprise and industry standards.

Depth & Scope

• Expert knowledge of specific domain or range of engineering frameworks, technology, tools, processes, and procedures, as well as organization issues
• Expert knowledge of TD applications, systems, networks, innovation, design activities, best practices, business / organization, Bank standards, and may fulfill a governance role
• Integrates knowledge of business and functional priorities and acts as a key contributor in a complex and critical environment
• Adept at technical project execution, strategic planning, and effective communication. Accountable for specialized knowledge in a field of AI/ML Engineering and may provide leadership to teams or projects, shares expertise
• Applies in-depth skills and broad knowledge of the business to address complex problems and nonstandard situations

Education & Experience

• Undergraduate degree required, advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science) Graduate's degree preferred with either progressive project work experience or
• 1 +years relevant experience (includes post graduate experience)

Preferred Qualifications

• Proven professional track record of delivering major data science, AI/ML projects in large, complex organizations
• Strong communication, business acumen and stakeholder management competencies
• Strong technical skills: machine learning, data engineering, MLOps, cloud solution architecture, software development practices
• Strong coding proficiency: python, R, SQL and / or Scala, cloud architecture
• Certified Scrum Product Owner and / or Certified Scrum Master or equivalent experience
• Familiarity with cloud solution architecture, Azure a plus
• Master’s degree in data science, artificial intelligence, computer science or equivalent experience

Customer Accountabilities

• Leverages deep technology expertise for own area of specialization to deliver and ensure that all areas across the organization that provision, manage, and support various technologies have the necessary tools, processes and documentation required to effectively execute on their respective mandates
• Executes on Engineering strategy as it relates to the introduction of tools and the automation of build, test, release and configure activities across Application, Platform and Infrastructure. Partners with the Operations team to automatically integrate with appropriate tools and processes as part of automated/self-serve Application, Platform, or Infrastructure releases
• Works with partners across Technology and apply in depth understanding of relevant business needs to identify and leverage synergies across the various areas
• Acts as the expert or lead innovator and agent of change for the programs and services under management.
• Works with other teams to implement best practices for engineering and management and serve as an ambassador for ML Engineering
• Works with vendor platform providers and engineering peers to keep abreast of trends, products, frameworks, and applications
• Identifies and effectively manages stakeholder engagement and impacts across the enterprise
• Interprets client needs, assess engineering related requirements, and identify solutions to non-standard requests

Shareholder Accountabilities

• Adheres to enterprise frameworks or methodologies that relate to activities for our business area
• Ensures respective programs / policies / practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities
• Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate.
• Ensures business operations are in compliance with applicable internal and external requirements (e.g., financial controls, segregation of duties, transaction approvals and physical control of assets)
• Participates in cross-functional / enterprise / initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations
• Conducts internal and external research projects; supports the development / delivery of presentations / communications to management or broader audience
• Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assess the effectiveness of programs / policies / practices
• Monitors service, productivity and assesses efficiency levels within own function and implement continuous process / performance improvements where opportunities exist
• Leads / facilitates and/or implements actions / remediation plans to address performance / risk / governance issues
• Actively manages relationships within and across various business lines, corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements
• Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
• Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite

Employee/Team Accountabilities

• Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues / points of interest
• Provides thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
• Keeps current on emerging trends/ developments and grow knowledge of the business, related tools and techniques.
• Participates in personal performance management and development activities, including cross training within own team
• Keeps others informed and up to date about the status / progress of projects and/or all relevant or useful information related to day-to-day activities
• Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
• Leads, motivates and develops relationships with internal and external business partners / stakeholders to develop productive working relationships
• Contributes to a fair, positive and equitable environment that supports a diverse workforce.
• Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally

Physical Requirements

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel – Occasional
• International Travel – Never
• Performing sedentary work – Continuous
• Performing multiple tasks – Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds – Occasional
• Sitting – Continuous
• Standing – Occasional
• Walking – Occasional
• Moving safely in confined spaces – Occasional
• Lifting/Carrying (under 25 lbs.) – Occasional
• Lifting/Carrying (over 25 lbs.) – Never
• Squatting – Occasional
• Bending – Occasional
• Kneeling – Never
• Crawling – Never
• Climbing – Never
• Reaching overhead – Never
• Reaching forward – Occasional
• Pushing – Never
• Pulling – Never
• Twisting – Never
• Concentrating for long periods of time – Continuous
• Applying common sense to deal with problems involving standardized situations – Continuous
• Reading, writing and comprehending instructions – Continuous
• Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at [email protected]. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.