Intern, Undergraduate Intelligent Automation Analyst

Join Us in Shaping the Future of Health Care

At MVP Health Care, our commitment to meeting the needs of our customers goes beyond our health plans. We're shaping the future of health care-and as an intern, you'll be part of it! Dive into a world of innovation, working alongside experienced professionals who are passionate about making a difference.

This is more than an internship; it's an opportunity to build skills, gain confidence, and make a meaningful impact while discovering what a career in a transforming industry can look like.

What's In It For You

Our internship program is designed to provide a comprehensive learning experience.

• Build Real Skills: Gain hands‑on experience, practical skills, and industry knowledge through meaningful work and targeted learning opportunities.
• Work on Impactful Projects: Contribute to real projects that support business priorities and address real‑world health care challenges.
• Grow Your Network: Connect with leaders, mentors, and fellow interns through networking events and everyday collaboration.
• Learn from Mentors: Receive guidance and feedback from experienced professionals who are invested in your growth.
• Give Back: Participate in community service initiatives and be part of an organization committed to making a difference.
• Support Your Well‑Being: Experience a supportive culture with programs that promote balance and well‑being.
• Launch Your Career: Join an award‑winning, inclusive workplace and explore a future in a growing, evolving industry.

As part of the MVP Health Care team, you already know our commitment to creating a healthier future for everyone through innovation, equity, and continuous improvement.

This summer, MVP Operations is offering an exciting opportunity for an Undergraduate Intelligent Automation Analyst Intern to contribute to how MVP responsibly applies AI and automation across core operational workflows.

Why Continue to Grow with Us

• Explore career growth opportunities and internal mobility within MVP Health Care
• Gain hands-on experience applying AI and automation in regulated health care operations
• Work alongside experienced Operations, Analytics, and AI enablement leaders
• Be part of a culture that values curiosity, quality, and continuous improvement
• Help shape the future of health care at one of New York's Best Places to Work

Leverage your curiosity, attention to detail, and interest in emerging technologies to help improve operational efficiency while protecting quality, privacy, and compliance.

Qualifications You'll Bring

• Must be a full-time undergraduate student in good academic standing
• Coursework or demonstrated interest in operations, analytics, information systems, computer science, or a related field
• Availability to work full-time, hybrid (Monday-Friday, 37.5 hours per week)
• Strong analytical skills with attention to detail and quality
• Ability to document processes clearly and follow structured testing protocols
• Interest in AI, automation, and process improvement in a regulated environment
• Ability to communicate effectively, manage time well, and collaborate across teams
• Curiosity to foster innovation and learn new tools and techniques
• Commitment to being the difference for our customers in every interaction

Your Key Responsibilities

• Collaborate with business analysts to document repeatable operational workflows suitable for AI assistance (e.g., claims exception handling)
• Translate defined business rules into structured instructions and prompts under the supervision of senior AI enablement professionals
• Execute AI-enabled workflows and maintain detailed test logs to identify errors, inconsistencies, or deviations from expected results
• Ensure all test data and AI inputs comply with HIPAA and PII/PHI masking requirements
• Maintain an organized library of approved prompts, workflow instructions, and documentation for team reuse
• Contribute to visual process maps that identify specific opportunities for automation or AI support
• Participate in a collaborative, hybrid work environment while building foundational skills in operational excellence and intelligent automation

Where You'll Be

Hybrid (Schenectady, NY office)

Pay Transparency

MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role.

We do not request current or historical salary information from candidates.

Pay Rate: $18 - $25 per hour

MVP's Inclusion Statement

At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration.

MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications.

To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at [email protected] .