Sales Support Specialist
Description
SALES SUPPORT SPECIALIST
Job Type: Full-Time
Hours : Monday to Friday, NO holidays, NO weekends!
Benefits: Great work-life balance, Medical, Dental, Vision, 401k, Voluntary/Life Insurance, PTO, Paid Holidays and More!
POSITION SUMMARY:
The responsibility of the Sales Support Specialist is to be direct support to a small sales team in respect to administrative tasks.
ESSENTIAL RESPONSIBILITIES, AUTHORITIES AND EXPECTATIONS:
- Data entry and tracking of products, pricing, customers, purchase orders, sales orders, RMA’s, credit memos, receipts of goods, invoices, and payments into the Sage database.
- Enter data into the CRM system and assist with lead generation, input and tracking
- Enter/track customer questions/problems
- Assist with open jobs to include - backlog/job tracking maintenance; track accounts receivable/payable, assist with supplier/customer communication, ensure on-time delivery
- Maintain accurate retail inventory; maintain accurate demo inventory; order products from multiple vendors to maintain sufficient stock
- Assist with marketing efforts; assist with trade shows
- Creating and maintaining Excel spreadsheets
MINIMUM SKILLS NEEDED:
- Ability to prioritize daily activities with a sense of urgency with attention to detail with good organization skills.
- Motivated to improve processes
- ERP knowledge a plus
- CRM knowledge a plus
- Ability to follow verbal and written instructions.
- Good oral and written communication skills
- Solid organization and analytical skills
- Working knowledge of Microsoft Office including Excel and Word. Experience with Outlook is preferred.
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