Manager, Platform Engineer - Enterprise Product & Experience

Manager, Platform Engineer - Enterprise Product & Experience

We are seeking a highly motivated Platform Engineer who is passionate about technology, energized by solving complex problems and eager to join a dynamic team. This Platform Engineer serves as the primary technical contact for external developers, and you will focus on executing and supporting live third-party integrations. This role will lead strategic consultations, support complex integrations while advancing our mandate to expand our servicing and platform experience in a well-managed way.

About the Team

Partner Success' mission is simple: we make integrations work. We are strategic enablers facilitating the enterprise and partnerships through support and service at all the moments that matter. We infuse proactive and comprehensive security and risk governance into every decision we make. We support internal data producers, external partners, and the enterprise by ensuring our data connections are easy to connect to, secure, and well-managed.

Join our team and the exciting transition to a highly scalable, system-driven organization. We are a high-energy, fast-paced team, and you will have an opportunity to shape our team's future.

Responsibilities

• Act as the primary technical interface to lead consultation and support on complex integrations leveraging Capital One APIs, File Transfers, Gateways, and integration services

• Actively support the full integration lifecycle to improve the partner experience based on user feedback

• Reduce integration friction and cycle times while safeguarding high-risk data flows in production environments.

• Lead strategic projects advancing strategic mandates to expand services internationally and to new assets

• Evolve and enhance our team operations

Requirements

• Be able to handle ambiguity, dive deep and conduct detailed analysis to identify root causes and partner with internal and external teams to find resolution

• Perform with minimal direction and be comfortable working independently in a fast-paced environment

• Bridge the gap between technical teams by converting intricate partner error logs into clear solutions for internal teams, while simplifying internal Capital One standards into clear, manageable tasks for our external users

• Interact effectively with senior leaders as well as engineers

• Maintain excellent presentation skills, written and verbal communications

• Participates in on-call duties, based on a rotational schedule, to manage incident related support by coordinating with internal partners to unblock issues

Basic Qualifications

• Bachelor's Degree in Information Systems, Computer Science, Engineering, or military experience.

• At least 4 years of work experience in client-facing professional services

• At least 4 years of experience in system integration technologies, standards & tools. For Example (RESTful APIs, Authentication methods, JSON, Postman, File Transfer protocols and Filezilla)

Preferred Qualifications

• Master's Degree in Information Systems, Computer Science, or Engineering.

• Experience working with standard web technologies such as HTML, JavaScript, and mobile development is preferred

• Knowledge of financial and payments industries, and emerging technology trends.

• Exposure to Agile methodology

• Strong understanding of data management technologies and processes

• Exceptional communication and influencing skills

• Excellent problem solving and collaboration skills

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $164,800 - $188,100 for Lead Platform Engineer

New York, NY: $179,700 - $205,100 for Lead Platform Engineer

Richmond, VA: $149,800 - $171,000 for Lead Platform Engineer

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website ( . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).