One Team Associate/Mailroom - NYC
- Support daily administrative and operational processes, including intake, routing, tracking, and completion of service requests
- Maintain records, files, and system data; review entries for completeness and accuracy
- Coordinate scheduling, meeting logistics, materials, and follow-up actions for internal stakeholders
- Communicate with internal teams to resolve routine issues, provide status updates, and escalate items when needed
- Prepare standard reports, documentation, and process materials to support service delivery and business operations
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
- High school diploma or equivalent
- 2+ years of experience in administrative support, operations support, shared services, or customer service
- Experience using Microsoft Office, including Outlook, Word, Excel, and PowerPoint
- Experience maintaining records, tracking requests, and updating data in business systems or spreadsheets
- Experience coordinating meetings, calendars, or internal service requests across multiple stakeholders
- Experience preparing reports, correspondence, or standard business documentation
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
- Associate degree or bachelor's degree
- Experience supporting corporate services, facilities, workplace services, procurement, or another internal operations function
- Experience working in a professional services firm
- Experience with ticketing, workflow, or service management systems
- Experience handling confidential business information and records
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