Technical Service Supervisor
A leading international manufacturer of Print Finishing equipment is looking for a Field & Technical Service Supervisor for their office in Rochester, NY. This individual will be expected to handle the technical training, Customer Support, and Field Service departments. There is a small group of support techs that you will work closely with that handle all three areas of support. The Director of Service plans to retire and wants to provide mentorship to learn how to be effective. Ideal candidate comes from support in the direct mail, printing, copier or graphics trades. You must have a desire to be in management and have a proactive approach with customers. You will be expected to help establish programs to gather data to help improve the quality of service. Starting salary ranges from $90k-$110k, strong benefits package is included in the offer. They can offer relocation assistance if the individual has direct industry experience. If you are interested in learning more, please submit a resume for consideration. If you are not interested in the role and you know someone qualified in the area, please pass this along. I appreciate any referrals. Thank you for taking the time to read over a great service leadership role in the commercial printing trades.
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