Family Counselor - Case Worker

Good Shepherd Services
Brooklyn, NY
Reports To: SOCIAL WORK SUPERVISOR

Location: 503 5th Avenue in Brooklyn, NY, 11215

Hours: 35 hours, Non - Exempt

Salary: $50,000 - $55,000 / year

Job Summary : The Brooklyn Transitions Program is a specialized borough-wide prevention program for families challenged by substance use and/or mental health issues. The Social Worker/Case Worker provides home-based, intensive, strength-based, comprehensive services using the Solution-Based Casework (SBC) framework.

Our Superstar Candidate Is

  • Passionate about providing high quality services to families in child welfare
  • A lifetime learner, continuously developing their clinical skills
  • Dedicated to modeling strength-based, trauma-informed practice with families and colleagues.
  • Culturally humble with a commitment to the Good Shepherd Services mission, vision, and values

Major Duties

Direct Work with Families

  • Provide home-based and on-site individual, family, and group counseling, as well as short-term crisis intervention, including advocacy and outreach for designated caseload of eight (8) families.
  • Engage families immediately upon referral, at times participating in Administration for Children’s Services (ACS) Child Safety Conferences.
  • Implement and integrate the principles and procedures of Solution-Based Casework (SBC): assessment, family and individual level outcomes, action plans, and documentation and celebration.
  • Handle case-related crises with professionalism, urgency, and care, including incidents involving reports to the State Central Registry.
  • Conduct screenings and assessments for substance use, mental illness, and child safety and well-being, including assessing caregiver capacity, home environment and conditions, discipline methods, etc.
  • Integrate the practices of SBC into every counseling session.
  • Ensure that every child has been seen and properly assessed every month.
  • Meet appropriate case work contacts for each phase of treatment: Initial, Baseline, and Stabilization.
  • Represent participant needs, concerns, and perspectives at all required ACS and GSS meetings and trainings.

Administrative and Advocacy Role

  • Collaborate closely with ACS, alcohol and other drug treatment providers, schools, medical and mental health clinics, and other resources serving family members.
  • Provide consultation to and collaborate with Family Workers as needed to ensure high quality services to families.
  • Collaborate with ACS Family Services Unit (FSU) staff, Family Court Legal Services (FCLS) staff and other service providers in making safety and treatment decisions.
  • Attend and participate in Family Court hearings for families involved with ACS FSU.
  • Facilitate referrals to alcohol and substance abuse treatment facilities, mental health treatment providers, and other service providers, including escorts to appointments as needed.
  • Actively participate in Clinical Diagnostic Team meetings (CDTs) to provide case information, updates, and assessments in order to obtain recommendations for continued case practice or case termination.
  • Participate in case consultation, continued SBC training, and the SBC certification process.
  • Prepare and maintain FASP documentation, monthly statistical reports, and case work notes in adherence with agency policy.
  • Provide Court reports as needed to inform as to families’ progress or lack of progress in achieving outcomes.
  • Maintain appropriate utilization of state and city databases including PROMIS and Connections, as well as other agency databases as needed.

Qualifications

  • Bachelor’s degree required, (Social Work, Human Services, Psychology, Sociology, Counseling or other humanities degrees will be considered.
  • Child welfare experience preferred
  • Bilingual - English/Spanish preferred
  • Must have strong organizational, interpersonal, and counseling skills
  • Must be able to work at least 2 evenings per week to accommodate working families’ schedules
  • Must have strong inquiry skills and ability to seek and share internal and external best practices
  • Must have a commitment to work from a strength based, trauma-informed & youth and family development perspective
  • SBC trained and/or SBC certified a plus
Posted 2026-02-27

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