PAYROLL TRAINING ASSISTANT

Under the supervision of the Payroll, Training & Process Improvement Lead, the Payroll Training Assistant assists with the development, planning, and implementation of employee and staff training, communications, and overall process improvement for employees and the payroll operations team. He/she will support training initiatives and the payroll team to coordinate suitable training solutions for employees.
Job Description:
- Assist with developing training and communication materials
- Identify, document, and improve processes
- Collaborate with payroll department leads to identify and coordinate training needs
- Create surveys to measure effectiveness
- Assist with coordinating training delivery schedules
- Instructional Design - Develop content, materials, and job aids designed to meet identified needs, including training for new employees and refresher training for existing employees, as well as training that is required to meet the operational needs of the payroll team
- Perform all other tasks as assigned
Qualifications:
- At least 7 years of professional experience and 1 year of management experience in a relevant role (education, retail, hospitality, HR, healthcare, sales, marketing, customer service)
- Experience in methods and principles for designing programs to teach, train, and instruct both groups and individuals, including the means of assessing the effects of training
- Experience in or knowledge of Human Resource Management
- Strong customer and personal service skills, including employee needs assessment, evaluation of satisfaction, and ensuring quality standards of service
- Bachelor's Degree (Education, Communications, Business, Marketing, HR majors)
- High functioning technical ability including the use of various content development software (i.e. Adobe Captivate and Articulate 360); advanced knowledge of Microsoft applications; and advanced knowledge of WebEx. Working knowledge of other collaborative tools
- Excellent written and oral communication with exceptional presentation skills
- Project management skills
- Strong Work Ethic/Professional Competencies Integrity and Trust Employee Focused
Employment Type: Contractor
Salary: $ 30.00 Per Hour