Administrative Support Assistant

Empress EMS
Yonkers, NY

POSITION SUMMARY

The Administrative Support Specialist duties and responsibilities include providing administrative support to ensure efficiency in high priority task completion for the Billing & Collections Department. Familiar with a variety of Billing/Collection Dept practices and established procedures.

DUTIES & RESPONSIBILITIES

  • Completes and submits daily outgoing mail.
  • Strong written & verbal communication skills.
  • Responsible for daily fax submission of Insurance Claims
  • Collate and prepare daily Patient Invoices, Insurance Claims, EOB, PCR’s, etc
  • Manage and maintain assigned workflows daily.
  • Ability to work individually or part of a team to meet established goals
  • Ability to research patient accounts via Monte Epic website
  • Documentation & filing of applicable Hospital Face sheets.
  • Perform other tasks or special projects as assigned by Management.
  • Run daily productive reports/templates for submission at end of shift.
  • Responsible for assigned projects that require attention to detail and adherence to timely completion.
  • Promotes, develops, and fosters the mission, vision, and values of Empress Ambulance Services

QUALIFICATIONS

  • Minimum of High School Diploma
  • Previous Administrative experience required
  • Ability to prioritize, multi-task and meet deadlines.
  • Detail oriented and coachable.
  • Problem solving and decision-making skills.
  • Ability to document and analyze work.
  • Ability to demonstrate enthusiasm, initiative and pride in work.
  • Ability to interpret, understand, follow and communicate instructions.

PHYSICAL REQUIREMENTS

  • Possess the ability to hear, see, and have full range of motion.
  • Ability to sit for extensive periods of time.
Posted 2026-05-27

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