Manager of Desktop & Applications Engineering

Job Description

Insight Global is seeking a Manager of Desktop & Applications Engineering to join an innovative international law firm client. This individual will lead desktop engineering and application delivery efforts, ensuring a high-performance, modern desktop experience for attorneys and business professionals across the firm.

Responsibilities:

• Lead, mentor, and develop a team of desktop engineers and application analysts, driving technical excellence and service accountability

• Own the desktop and application strategy with a focus on Microsoft 365, modern endpoint management, and user experience optimization

• Manage the full lifecycle of enterprise and legal applications, including packaging, testing, deployment, upgrades, and decommissioning

• Serve as the Level 3 escalation owner, performing root cause analysis and driving permanent resolution of complex issues

• Act as subject matter expert for legal desktop applications including iManage, Litera, BigHand, IntApp, and Adobe Acrobat

• Partner with internal infrastructure teams, vendors, and Microsoft support to deliver stable, secure, and scalable desktop solutions

• Implement and manage endpoint policies and configurations using Group Policy, Intune, and zero-trust/hybrid security frameworks

• Maintain thorough technical documentation, standards, and operating procedures

This is a full-time position that is based in NYC - in the office 2-3 days a week.

Compensation

$200k-$250k base salary

Exact compensation may vary based on several factors, including skills, level of experience, geographic location, education, and consideration of internal equity.

Benefits packages for this role include: comprehensive health and well-being benefits, personal and professional development, career growth opportunities.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

• 7-10 years of experience in desktop engineering, application integration, or systems engineering at a large law firm or professional services organization

• At least 2 years of experience leading a team of engineers

• Deep expertise in Windows OS, Group Policy, Microsoft Intune, and Microsoft 365 (Office, Teams, OneDrive, SharePoint, Edge)

• Hands-on experience supporting legal applications such as iManage Work 10, Litera, BigHand, IntApp Time, and Adobe Acrobat DC

• Experience supporting virtual desktop environments (AVD, Citrix CVAD/DaaS, VMware)

• Advanced PowerShell, SQL, FSLogix, or Ivanti AppSense experience - Bachelor's degree in Computer Science, Information Systems, or a related technical discipline