Product Designer, Partnerships Design System

Product Designer, Partnerships Design System

The Card Partnerships Design Team operates at the unique intersection of Capital One and the brands of our partners, including REI, T-Mobile, Williams-Sonoma, Bass Pro Shops, and Neiman Marcus. We are currently seeking a Design Systems-focused Product Designer to lead the evolution of our system within this ecosystem.

In this role, you will oversee the Card Partnerships Design System, ensuring that we expand our product feature set in a methodical, systematic way. We are looking for a designer to define and deploy consistent, reusable components and patterns across our portfolio. You will not just build the system, but empower fellow design and product partners with the documentation needed to leverage, contribute to, and evolve our library.

You will partner cross-functionally to build tools that help our servicing associates assist customers, as well as experiences that allow customers to self-service. Whether in-store, on the web, or in-app, your work will ensure our experiences seamlessly bridge Capital One’s infrastructure with our partners’ distinct identities.

What You’ll Do:

As a leader and maker, you’ll be asked to handle responsibilities, including:

Strategy & Planning

• Product alignment — creating direction and facilitating product partnership while managing ambiguity and shifting priorities

• Prioritization — engaging in strategic portfolio planning to set the product and design roadmap for our agent servicing platform and its associated design system.

• User-centered — embracing and advocating for an experience mindset, reminding us all to focus on the user, even if our eyes are on the platform

Discovering & Delivering

• Research — leading traditional and non-traditional research methodologies across the product delivery lifecycle, from foundational user research throughout usability testing, as-needed.

• Collaboration — partnering with technology, product, and the business to uncover needs and translate them into engaging, simple, and scalable design patterns, as well as assembling those patterns into intuitive end-to-end product experiences.

• Storytelling — evangelizing the value of a systems-mindset, influencing partner adoption and making it easy to realize business impact

• Form & Function — demonstrating robust knowledge of UX best-practices, having a sharp and highly critical eye for visual design, and balancing those with what is needed functionally and what can be built realistically. Understanding where, when, and how to weave in a balanced application of interaction and visual design tactics to achieve the best outcome.

• Quality — ensuring alignment to patterns and best practices through oversight and periodic experience review, and working closely with tech teams to ensure that what is built aligns to what was designed.

• Guidance – becoming the subject matter expert on pattern usage and approved practices, and guiding peer and partner teams to follow those patterns and guidelines in their own product contributions.

• Building — delivering reusable components and patterns via high-fidelity design assets for acceptance, development, and delivery to market in partnership with technology colleagues.

Basic Qualifications

• At least 2 years of experience in a Product Design role

• At least 2 years of experience with design and prototyping tools such as Figma

Preferred Qualifications

• Experience collaborating with product, tech and business partners

• Experience working in heavily regulated, data heavy problem spaces

• Experience working with an established design system

The Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you’re an innovator and storyteller who embraces an environment where you can experiment, learn, and change banking for good, we would love to hear from you.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $111,200 - $126,900 for Sr. Associate, Design

New York, NY: $121,300 - $138,400 for Sr. Associate, Design

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).