Offer: Receptionist-Typist - Provisional- DCB 2023- 23/24

Receptionist-Typist - Provisional- DCB 2023- 23/24

Anticipated Vacancy
Receptionist-Typist- Provisional

(2.0 FTE)



LOCATION(S): CTI



tasks: The following is indicative of the level and types of activities performed by incumbents in this title. It is not meant to be all inclusive and does not preclude a manager from assigning activities not listed which could reasonably be expected to be performed by an employee in this title.
1. Receives visitors and telephone inquiries, directs callers to proper personnel and provides information in response to routine questions;
2. Operates telephone console, providing assistance for local calls, and routes and records long distance telephone calls; takes and transmits messages;
3. Types a variety of letters, reports, records and similar material;
4. Collects fees, issues receipts and keeps totals of monies collected;
5. Schedules and confirms appointments and maintains appointment books or logs;
6. Performs general clerical tasks, including, but not limited to, opening and sorting mail, filing, faxing, photocopying, preparing time sheets or recording use of benefit time, ordering and inventory of supplies, etc.;
7. Enters information in the computer and retrieves, as necessary, by name, number, etc.;
runs a variety of printouts as required; performs skilled keyboarding to produce letters,
memos, forms, etc.



FULL PERFORMANCE expertise, expertise AND ABILITIES:
expertise of English necessary to respond to oral and written inquiries for information or assistance;
expertise of departmental functions and services necessary to provide general assistance to others;
capability to type at an acceptable rate of speed and accuracy;
capability to collect and record fees;
capability to lgain departmental functions and operations in order to screen calls and give information, explain services and make referrals;
capability to deal with the public and clients under potentially stressful situations;
capability to lgain computer operations and appropriate software in order to produce simple letters, complete forms, and view and enter information;


capability to operate a wide variety of office equipment including telephone consoles, computers, copiers and fax machines;
capability to maintain accurate logs and records;
Personal characteristics necessary to execute the tasks of the position;
Physical condition commensurate with the demands of the position.







Qualifications required
Graduation from high school or possession of a high school equivalency diploma AND:
EITHER: (A) One year of full-time clerical work practice;
OR: (B) One year of college education (30 credits equal to one year);
OR: (C) An equivalent combination of training and practice as indicated in (A) and (B) above.



This is a competitive Civil Service position and requires the applicant to be reachable on the future Dutchess County Human Resources Certification Eligible List.



TENTATIVE START DATE: Immediately



GRADE LEVEL: N/A