Manager - opportunity youth

Full Time - Case Manager for Opportunity Youth, Advance and Earn.

This position is in person and located in Jamaica Queens.

Department Overview:

The Opportunity Youth Programs at Commonpoint Queens provide services to out of school and out of work youth, ages 16-24. Opportunity Youth Programs include GED classes, Vocational Training Classes, Internship, and Employment Assistance. We serve youth who have dropped out of high school, are pregnant or parenting, receiving foster care services, are engaged with the juvenile justice system, experiencing homelessness, had an IEP in high school, reside in high poverty areas, or who are unemployed.

Program Overview:

The goal of the Opportunity Youth Programs at Commonpoint Queens is to provide a career pathway for opportunity youth through a continuum of services including literacy and math instruction, HSE test preparation, work readiness training, college and career exploration, paid work experience, advanced occupational training and industry credential attainment. The programs support opportunity youth at any educational level, providing on-ramps at various levels through three program components, each supported by case management and wrap-around services.

DUTIES AND RESPONSIBILITIES:

The Case Manager will:

• Manage a caseload of 25-30 participants for the Opportunity Youth programs.
• Conduct intake assessments and assist with eligibility documentation collection.
• Complete all required paperwork and documentation related to participants enrollment and completion of program.
• Provide participants with individual and group mental health support.
• Monitor participant program performance and attendance.
• Provide detailed case notes and data entry on participants.
• Assist in the development and implementation of ISS for each participant.
• Identify and coordinate supportive services for participants, including referrals to community based programs to remove barriers from participation and/or achieving success in the program.
• Maintain effective communication and rapport with participants, staff, and support systems.
• Collaborate with support staff to address the individual needs of the participants.
• Scope of the job may change to meet programmatic, funder and agency needs.

EDUCATION, EXPERIENCE, AND REQUIRED COMPETENCIES

• Bachelor’s degree in Human Services, Psychology or related field required.
• 3+ years of case management experience with opportunity youth.
• Demonstrated ability in youth development and Demonstrate cultural competency through familiarity in working with people from a very diverse number of backgrounds.
• Knowledgeable in Google applications, primarily in Sheets, Docs, and Slides.
• Bilingual or multilingual is highly preferred, preferably in Spanish, Haitian Creole, or Bengali.

SPECIFICATIONS FOR PHYSICAL REQUIREMENTS:

• Ability to travel to multiple service sites within the agency.
  • Schedule: Monday-Friday 9am-5pm, In person with occasional weekends and evenings.
  • Location: 82-17 Parsons Blvd. Jamaica NY 11432.
  • Salary: $55,000.

To Apply: Send resume to Kelly McArdle, [email protected].