Visual merchandising associate

Our Story So Far

Founded in 1862, FAO Schwarz is one of the oldest and most iconic toy retailers in the world. Frederick August Otto Schwarz dreamed of a marvelous, bountiful emporium full of extraordinary, one-of-a-kind toys from all over the world. His dream became a reality, and as one of America's oldest brands, we have provided this wonder to families for more than 160 years.

The Job

The Merchandising Associate is responsible for supporting the vision that the Global Visual Director and Visual Team sets. The Visual Merchandising Associate should have an ever-growing knowledge of store standards set by the Visual Team so that they are able to merchandise products that wow and excite our guests. This role is collaborative, innovative, and requires a commitment to ensuring that the store always maintains a high level of finesse.

This is a part-time, seasonal role with an expected end date in early/mid-January. Seasonal Associates who meet or exceed key requirements may apply to stay on after the seasonal end date.

Reporting to: Visual Merchandising Manager

What You'll Do

Guest

• Provide a friendly and helpful customer service experience for all guests and direct customers to department specialists or managers as needed.
• Excite the guest through creative product placement and corresponding vitrines.
• Partner with the leadership to ensure all store-related signage is clearly displayed for guests. This includes, but is not limited to, pricing, sales and special events.

Team

• Assist the Visual team in daily tasks as needed such as maintaining merchandising standards.
• Partner with the Operations team to ensure all SKUs are represented on the selling floor.
• Communicate needs effectively and promptly to allow resources to be planned.

Store

• Attend store walks with Visual leadership to align on direction and implement changes based on the needs of the business.
• Ensure all visual moments are clean and tidy so that guests may enjoy the full visual experience. Communicate facilities needs should they arise.
• Analyze all store visual displays to ensure that the products and their presentations are driving revenue, a great guest experience, and share and implement insights for improvement with the Visual Team.
• Take direction from the Visual Leads and Visual Manager to set products based on the planogram.
• Partner with the Operations team based on this directive and communicate improvisations when needed.

What You Have

• 1-3+ years’ experience in a Visual or Merchandising role within a fast-paced premium retail or experience-based environment.
• Capable of lifting up to 50 pounds, and bending, twisting, and standing for long periods.
• Excellent communication, collaboration, and interpersonal ability.
• Excellent organizational skills with a high attention to detail.
• Excellent critical thinking and problem-solving abilities.
• Flexible availability in line with a Flagship Retail environment across early mornings, evenings, weekends, and overnights as needed.
• Experience with graphic design or production a plus.

This job description should not be construed to contain every function/responsibility that may be required to be performed by this role. Employees are required to perform other related functions as assigned.

FAO Schwarz is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

FAO Schwarz strictly prohibits and does not tolerate discrimination against employees, applicants, interns, or any other covered persons, on the basis of age, race, color, religion, creed, national origin including ancestry, ethnicity, sex including pregnancy, gender identity, and transgender status, gender, physical or mental disability, including gender dysphoria and similar gender-related conditions, alienage or citizenship status, military status, including past, current, or prospective service in the uniformed services, genetic information, predisposing genetic characteristics, marital status, partnership status, domestic violence victim status, familial status, actual or perceived sexual orientation, unemployment status, caregiver status, credit history, salary history, or any other category protected by applicable federal, state and local laws, with respect to hiring, promotion, discipline, firing, compensation, benefits, or other terms, conditions or privileges of employment.

If you need a reasonable accommodation in the application or hiring process, or during the course of your employment, please contact the Director of Human Resources at [email protected].

Apply online at Indeed.com; or GetHired.com

FAO Schwarz is an EEO employer - M/F/Vets/Disabled