GENERAL MANAGER - Monroe University - New Rochelle, NY

Location: Campus of Monroe College

Salary: $100,000 - $105,000

Other Forms of Compensation: Bonus Eligible 

At over 300 college & universities around the country,  Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.

We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you. 

Job Summary

As the General Manager, you will be responsible for all campus dining operations leadership at Monroe University in new Rochelle, NY. You will lead our dining and culinary teams by creating excitement and enthusiasm, in accordance with corporate programs and guidelines. This position will be responsible to drive guest satisfaction and engagement! This position must have a current NYC DOH Food Handler’s Certificate as well as a current ServSafe certification.

Key Responsibilities:

Works in cooperation with the campus community to operate and enhance the campus dining and catering program

Supports awareness of campus dining program and development of nutritional and dietary awareness, residential life interactions, etc.

Coordinates and executes programming and events

Works closely with athletics and other university departments to ensure students’ needs are being achieved

Analyzes customer research and current market conditions and is proactive with actions

Manages the productivity of the culinary, catering and front of house teams

Ensures customer satisfaction and good public relations through the safe and efficient uses of resources

Directs staff to provide scheduled retail services in accordance with corporate policies and presentation standards

Implements and maintains cash handling standards as outlined in the Corporate Policies and Procedures Manual to eliminate theft of services or Company funds

Oversees P&L, budgeting and forecasting

Maintains excellent relationships with clients, students, and the campus community

Works with the Chef and management team in creating nutritious and top quality food for the campus community

Implements new culinary programs in conjunction with the Chartwells marketing and culinary teams

Monitors industry best practices and trends

Preferred Qualifications:

A.S. or equivalent experience

MUST HAVE current NYC DOH Food Handlers Certificate and current ServSafe certification

Five to seven years of progressive management experience preferred

Comprehensive knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation

Experienced with computers; to include Microsoft Office (Word, Excel and Power Point), Outlook, E-mail and the Internet

High volume, complex foodservice operations experience is highly desirable

Apply to Chartwells Higher Education today!

Chartwells Higher Education is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug-free workplace.

Associates at Chartwells Higher Ed are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information

Req ID: 1434404

Chartwells HE

KRISTINA MCCARTHY

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