Health benefits associate director
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Description As a Vendor Placement Associate Director, you will significantly contribute to a client’s benefits strategy through managing and/or leading the entire vendor/carrier bid, procurement, and negotiation process. You will work across the full spectrum of employer health and group benefit programs including medical, dental, life, disability, voluntary benefits, etc. You will interface with vendors and client teams, prepare client deliverables, and ensure quality standards are met. You will have the opportunity to expand your business acumen and communication skills by managing multiple, diverse clients and working alongside leaders in the industry. The Role- Significantly contributes to clients’ benefits and funding strategies by leading the entire carrier/vendor bid, procurement, and negotiation process for medium/large-sized clients; partners with senior colleagues on highly complex clients
- Has advanced experience across all benefit programs’ placement activities
- Demonstrates strong knowledge of emerging market trends
- Understands clients’ needs and preferences; anticipates questions in advance and identifies solutions
- Guides team (client, regional and Global Delivery Centers/GDCs) on deliverables based on client need
- Leverages advanced knowledge of industry trends, available products/solutions and carrier/vendor differentiators to inform and influence clients’ placement strategies
- Identifies opportunities to create tailored solutions for clients with complex service needs
- Attends market account planning meetings to understand potential placement activity
- Actively supports new business and prospecting activities
- Provides final or senior colleague excellence review on client deliverables in the placement process
- Maintains/cultivates strong external relationships to enhance WTW’s market position
- Provides guidance and leadership to more junior colleagues in delivery of placement work
- May have formal leadership role as a people manager, team lead, etc.
- Anticipates and identifies opportunities for placement operational efficiencies
- 7+ years’ experience in professional services, ideally gained in a benefit consulting/brokerage firm or health care vendor/carrier
- Intermediate/advanced knowledge of fully-insured arrangements and understanding of self-funded funding arrangements, including stop loss contracts and provisions
- Intermediate/advanced knowledge of health & welfare vendor/carrier landscape
- Proven ability to manage multiple projects simultaneously and produce quality deliverables on time and within budget
- Strong client service orientation and ability to manage expectations and relationships both internally and with clients
- Proven ability to identify and resolve issues with limited information and experience
- Strong written and verbal communication skills
- Self-starter attitude and ability to work independently and as part of a team
- Strong analytical, creative and integrative skills
- Ability to direct work of more junior colleagues and provide feedback
- Excellent Microsoft Office skills, particularly in Excel and PowerPoint
- State Life and Health license required within 90 days of joining
- Relevant industry experience and/or Bachelor's degree in finance/math, risk management, human resources or business will be considered in lieu of industry experience
- Progress towards completion of CEBS designation (optional)
- Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
- Leave Benefits: Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (only included for Washington roles)
- Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements.
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