Strategy Senior Associate - Global Technology WorkSmarter

Job Description

WorkSmarter is a strategy team within Global Technology focused on enabling individuals and teams to work more effectively by leveraging core and innovative technologies. We collaborate across product teams and business executives to pilot new tools, accelerate adoption, drive and define impact.

As a Strategy Senior Associate on WorkSmarter, you will help shape how JPMorgan Chase adopts and scales transformative technologies to employees. This role offers the opportunity to work at the intersection of technology and strategy, influencing enterprise priorities and guiding firmwide transformation. You will partner with senior leaders to define adoption roadmaps, orchestrate change programs, and deliver measurable impact. Join us to accelerate innovation and enable the future of work across the firm.

Job Responsibilities

• Craft executive-level narratives and insights that showcase progress and impact.
• Drive cross-LOB alignment by convening forums to share best practices and accelerate adoption.
• Lead pilots and proofs of concept for emerging technologies in partnership with product teams.
• Design adoption strategies and experiences that make new capabilities intuitive and valuable.
• Engage senior executives and C-suite leaders to shape adoption priorities and transformation roadmaps.
• Surface insights that inform investment and innovation decisions across the firm.
• Benchmark solutions and assess capabilities to guide enterprise technology strategy.
• Translate technology trends into actionable strategies for adoption and scale.
• Build expertise in core and emerging technologies, including genAI and collaboration platforms.
• Partner with diverse teams to accelerate enterprise priorities and deliver measurable outcomes.

Required Qualifications, Capabilities, and Skills

• 5+ years in Financial Services, Management Consulting, or Technology with a focus on innovation, transformation, or change leadership.
• Proven ability to shape adoption strategies and deliver measurable impact.
• Skilled at engaging senior leaders and C-suite stakeholders with clear, persuasive communication.
• Ability to distill complex challenges into strategic opportunities and actionable plans.
• Strong organizational and program management skills.
• Adept at building partnerships across diverse teams and functions.
• Ability to quickly learn new tools and emerging technologies (e.g., genAI, LLMs, collaboration platforms) and apply them to improve processes and drive adoption.

Preferred Qualifications, Capabilities, and Skills

• Deep expertise in Microsoft 365 suite (Teams, OneDrive, MS Copilot) and other collaboration tools.
• Hands-on experience applying emerging technologies—including AI and large language models (LLMs)—to solve business challenges and drive transformation.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

The Strategy team manages mission-critical projects ranging from developing growth strategies, to assessing and planning entry into new markets, to implementing organizational restructurings and operational efficiencies, and more. Projects are typically team-based and include close collaboration with senior executives.