Senior manager - program management

Job Description

Collaborate with eCRMs Product team to establish 2026 roadmap, scope, and OKRs for Project Bedrock, and ensure buy-in across eCRMs and Line of Business stakeholders

Continue establishing foundational PMO framework for Project Bedrock, including the governance model, workstream project plans, issues escalation management, decision rights, and reporting standards

Lead the management and integration of multiple workstreams simultaneously, adjusting scope, timing, and budgets to efficiently utilize resources as necessary

Create and execute on robust communications plan with senior Tech leadership, Line of Business stakeholders, eCRMs leadership and colleagues to provide regular updates as to ongoing activities, schedules, and risks Oversee vendor management, including onboarding and performance management, to ensure alignment with Bedrock objectives

Establish baseline metrics and conduct ongoing measurement and dashboard reporting of progress towards OKRs for Project Bedrock

Collaborate with Technical Delivery colleagues to ensure all engineering development is on-time and efficient

Drive LPM activities for the Sales Domain within eCRMS

Collaborate with Product, Engineering, Business, and Operations stakeholders to plan, manage, and execute strategic initiatives across the eCRMs portfolio

Develop, maintain, and communicate portfolio-level plans, timelines, and roadmaps, ensuring alignment with broader business goals

Identify risks, dependencies, and resource constraints across projects and work with cross-functional teams to proactively mitigate

Produce executive summaries, dashboards, and presentations for senior leadership and steering committees

Support prioritization efforts across multiple programs and initiatives, balancing competing demands and lines of business priorities

Foster collaboration and transparent communication across product, engineering, and lines of business to ensure initiative success

Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries

Bonus incentives

6% Company Match on retirement savings plan

Free financial coaching and financial well-being support

Comprehensive medical, dental, vision, life insurance, and disability benefits

Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

Free and confidential counseling support through our Healthy Minds program

Career development and training opportunities

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

Bachelor's Degree required with Masters degree in Business, Computer Science, Engineering, Analytics, Information Technology preferred

Minimum of 5-7 years professional experience in leading technology program implementation, product management, or technology strategy

Project Management Professional (PMP) or equivalent Project Management certification (e.g., e.g., Certified Project Management Practitioner, International Project Management Association / Prince 2 / CSM - Certified Scrum Master / CSPO - Certified Scrum product owner) preferred

Highly skilled in project management and reporting tools (e.g., Jira, Excel, Tableau, MS Project)

Skilled in Agile product development methodologies and enterprise collaboration tools (Rally, Confluence, etc.)

Excellent/sharp/concise/clear verbal and written communication skills, a must. The ability to interact effectively with diverse audience across Business and Technical teams, and more senior audiences are a must. Superb presentation building skills with ability to "tell a story" in a clear and concise way to various types of audiences.

Very strong collaboration skills - ability to build strong partnerships and navigate cross functional teams to deliver on shared objectives. Proven success in stakeholder management and executing within complex governance structures

History of high performance and adaptability to adjust to shifting priorities and manage through ambiguity

Proven ability to lead and manage workstreams independently and juggle multiple projects in a rapidly changing environment