Associate, CRM Technology Engineer

Who We Are

Revantage, a Blackstone Real Estate portfolio company, is a global provider of corporate services.

With a corporate purpose of ‘In Pursuit of Better,’ Revantage delivers value-added services and world-class talent for Blackstone Real Estate portfolio companies, spanning diverse asset classes, including residential, logistics, office, hospitality and retail sectors. Headquartered in Chicago, the company’s footprint extends across North America, Europe and Asia Pacific.

Rooted in a commitment to collaboration and inclusivity, Revantage goes beyond traditional corporate services and acts as a trusted partner. Across offerings that include finance, technology, human resources and operations, Revantage proactively anticipates stakeholder needs, recruits exceptional talent and enables its business partners to thrive.

What We Value: Our Culture

Our people are our most important asset, enabling Blackstone portfolio companies and investments to scale and thrive. Together, we foster a workplace where everyone can be themselves, enabling them to do their best work.

At Revantage, we have exceptional people who live our values and help us pursue better every day. We offer dynamic and meaningful work, competitive compensation, benefits and flexibility. We listen and take action to ensure our organization evolves to reflect our employees’ voices and support an inclusive culture.

Our demonstrated commitment to our people and collaborative culture have earned us numerous awards as a top employer.

Our culture is built on our shared core values and commitment to be:

• Learners – We learn from our challenges and successes
• Leaders – We commit to continuous improvement
• Enthusiasts – We face challenges with optimism and believe anything is possible
• Achievers – We expect high standards for ourselves and enable the success of our teams
• Partners – We deliver value and positive impact to our partners

Grow your career with us. As a member of our team, you'll gain hands-on experience in the real estate industry and benefit from a supportive environment that fosters personal and professional growth.

Why This Role Is Valuable

Microsoft Dynamics is a critical tool that allows several of our Portfolio Companies to efficiently run their business, deliver on customer requests, manage operations, and add customer value. This role is at a key intersection of IT and the business and is a prime example of IT enabling the business.

How You Add Value

• Design, develop, and configure Dynamics 365 environments and serve as the subject matter expert.
• Work with a team of developers by providing input on implementation, assisting with technical documentation, and helping design solutions for complex business processes.
• Triage, troubleshoot, and resolve user submitted tickets and manage helpdesk resources.
• Assist in change management, execute solution deployments, and advise on new features released by Microsoft.
• Assist with integrations between Dynamics, our data warehouse and property level applications.
• Work with our Portfolio Companies and Technology leaders to define strategic and tactical requirements of the organization to fulfill the business needs.
• Facilitate and document requirements for new functionality and enhancements to existing functionality.
• Must be able to understand and communicate the data requirements of any future CRM needs, working with other Technology architects (in-house, partners and vendors) to develop an approach that fits the current and planned needs of the organization.

Required

What You Bring To The Role

• Undergraduate degree in a technical field or heavy work experience in a similar environment .
• Minimum of 3+ years experience customizing and extending Microsoft Dynamics 365 .
• Expertise in Dynamics 365 Customer Experience and Customer Service modules .
• Strong understanding of web resources, Dynamics 365 Web API, and deployment pipelines .
• Experience managing the Power Platform and building flows in Power Automate .
• Excellent communication and technical documentation skills .

Preferred

• Microsoft Dynamics certifications .
• Experience with Field Service Mobile App .
• Proficient in JavaScript, C#, or other languages .
• Experience with Visual Studio/VS Code and Power BI.

Perks for You

• Competitive salary, overall compensation, and 401(k)
• Work-life balance offerings include:
  • Remote work policy
  • Productivity Hours – weekly meeting-free work time
  • Bi-weekly Summer Fridays
• In-house and external learning & development opportunities
• Generous health insurance and wellness benefits
  

Base Compensation Range

$140,550.00 To $206,085.00 Annually. This represents the presently-anticipated low and high end of the Company’s base compensation range for this position. Actual base compensation range may vary based on various factors, including but not limited to location and experience.

Total Direct Compensation : This job is also eligible for discretionary bonus and incentive compensation on an annual basis.

Benefits : The Company provides a variety of benefits to employees, including health insurance coverage, retirement savings plan, paid holidays and paid time off (PTO).

The additional total direct compensation and benefits described above are subject to the terms and conditions of any governing plans, policies, practices, agreements, or other materials or documents as in effect from time to time, including but not limited to terms and conditions regarding eligibility.

Please review the job applicant privacy notice here.

Perks for You

• Competitive salary, overall compensation, and 401(k)
• Work-life balance offerings include:
  • Hybrid Work Policy
  • Productivity Hours – weekly meeting-free work time
  • Summer Fridays
  • Work From Anywhere Month
• In-house and external learning & development opportunities
• Generous health insurance and wellness benefits
  

EEO Statement

Revantage is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, caste, immigration status, religion, religious creed (including religious dress and grooming practices), sex, gender, gender expression, gender identity, marital status, sexual orientation, pregnancy (including childbirth, lactation or related medical conditions), age, national origin or ancestry, citizenship, physical or mental disability, genetic information (including testing and characteristics), protected leave status, domestic violence victim status, or any other consideration protected by federal, state or local law. We are committed to providing reasonable accommodations, if you need an accommodation to complete the application process, please email

[email protected]