Account Director

This position serves as the senior strategic lead for multi-project accounts. The account director provides management support and oversight for account project leads, drives organic new business growth within existing accounts, develops solutions for enhancing new and existing service offerings, and manages financial reporting and profitability functions for team.

Responsibilities include:

Client Management

• Demonstrate ability to communicate with clients about account and medical affairs strategic needs that lead to organic growth
• Facilitate regular touch points with client to gauge performance and develop relationship
• Discuss efficiencies and areas of improvement for account and project work with client
• Mentor account project leads on superior client management

Management Support and Oversight

• Demonstrate superior management skills in the following areas:
  • Delegation of work to account project leads
  • Providing appropriate level of one-on-one time with direct reports
  • Complying with performance review documentation
  • Managing internal team dynamic issues and challenges
• Demonstrate ability to troubleshoot and make decisions independent from senior management
• Demonstrate ability to engage in development and performance-improvement related discussions with direct reports
• Identify need for and provide staffing and structural recommendations to senior management

Financial Management

• Demonstrate team accountability in the following areas:
  • Estimate and statement of work development for new projects
  • Client signed estimate, PO, and invoice tracking
  • Regular and accurate budget reconciliations for all projects
  • Communicating budget-related details to client
• Demonstrate ability to analyze project utilization reports and identify areas that require scope and budget changes; communicate scope changes with client
• Assist senior management in forecast projections, updates, and corporate reporting requests
• Assist senior management in developing solutions for optimal profitability and staff utilization

Business Development

• Assist senior management in identifying and quantifying areas for growth
• Drive organic new business growth within existing accounts
• Develop proposals and deliver new business presentations for new business prospects
• Develop solutions for improving existing and future service offerings
  

Professional Experience, Skills, and Requirements

• Bachelor’s degree is required
• Minimum of 5 years in medical communications is required; 6-10 years, preferred
• Must be a self-starter with the ability to work independently or as part of a team
• Can effectively manage time, multi-task, and handle a high volume of work in a fast-paced environment
• Advanced proficiency in Microsoft Office Suite (e.g., Word, Excel, PowerPoint, and Outlook)
• Must have a thorough understanding of client’s business/category and demonstrate a best-in-class approach in offering medical affairs and publication solutions to an assignment, clients or category
• Prior business development experience and demonstrated success
• Strong analytical and strategic planning skills
• Demonstrated success in managing a cross-functional team
• Excellent interpersonal and communication skills (may require specific industry and therapeutic expertise)

The annual base salary for this position ranges from $120,000 to $145,000. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include eligibility to earn commissions/bonus based on company and / or individual performance.

At Cadent, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Cadent is a US Medical Communications company with employees located across the US. The home office is in New York City. Cadent specializes in high science, high touch peer to peer medical communications. The company excels in translating complex science into compelling messages that deliver value and action. Cadent builds relationships and collaboration between the biopharmaceutical industry and healthcare professionals.

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Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.