Assistant Director of Residence Life - Onondaga Community College

: Location: Syracuse, NY Category: Professional Administrator Posted On: Thu Jun 5 2025 : BROAD FUNCTION The Office of Students' Rights, Responsibilities, and Residence Life provides residence life and housing related services to students residing in any of our four campus residence halls. The Assistant Director is responsible for assisting the Director of Students' Rights, Responsibilities, and Residence Life in the leadership of the College's residence life program in creating a residential living and learning environment that supports student retention and success. In addition to creating and/or facilitating department wide initiatives, the Assistant Director of Residence Life develops, implements, oversees, and evaluates the student housing application and assignment process for both the traditional academic year and summer conference housing. MAJOR RESPONSIBILITIES Provide direct recruitment, selection, training, and oversight to four professional residence hall directors. Assist in the oversight and management of the departmental housing management system. Oversee and facilitate all aspects of residence hall occupancy management. This includes marketing, the housing application & license, room assignments/placement, the move-in/out process, break-housing, room changes, key management, developing and disseminating reports, and monitoring space availability. Coordinate the summer residence hall conference program, including managing any requests for housing from internal and external stakeholders. Work in collaboration with the Student Accounts office to oversee all room charges, meal plan charges, damage charges, and other miscellaneous charges are billed. In coordination with the Assistant Dean of Student Rights, Responsibilities & Residence Life, develop and implement policies and procedures for residential students. With support from the Residence Hall Director staff, develop and facilitate various initiatives such as student staff selection and student staff training. As necessary, work with staff and students to resolve differences ranging from significant interpersonal conflicts to more traditional roommate conflicts, including connecting involved students to appropriate broader campus resources or recommend room relocations for persistent intractable conflicts. In collaboration with other Residence Life staff respond appropriately to student concerns within their living environment. This includes investigating and respond to concerns and complaints of students, parents and College staff members in a manner that provides accurate information and fosters good public relations. Serve as part of the "Administrator On-Call (AOC)" for crisis management and residence life staff support; respond to campus and student emergencies as needed. Recruit, hire, and supervise student office assistants and desk assistants. Work with the Assistant Dean of Student Rights, Responsibilities & Residence Life to review and update all administrative paperwork annually, maintaining all records consist with the record retention policy. Handle all confidential and sensitive information in a professional manner. Perform other duties and special assignments as requested. Job Requirements: MINIMUM QUALIFICATIONS Bachelor's degree from an accredited college, university or foreign equivalency. Minimum of three years of professional experience in higher education is required. PREFERRED QUALIFICATIONS Master's degree in Counseling, Student Personnel Administration, or related discipline from an accredited college, university or foreign equivalency. Experience in professional roles related to residence life, student conduct, or student life. Experience with RMS Mercury. Bilingual in English and Spanish. English and another language will be considered. KNOWLEDGE, SKILLS & ABILITIES Ability to effectively work independently as well as part of a team. Ability to function in a highly collaborative environment and develop effective working relationships with individuals at all levels of the organization as well as in the external community. Ability to handle confidential information in a professional and sensitive manner. Ability to communicate clearly and effectively with a diverse student population, parents and staff. Possess strong administrative skills and the ability to work in a detail-oriented environment. Possess excellent computer skills including Microsoft Office and various college software systems. Possess a willingness to take initiative with new projects and embrace change. Additional Information: Salary range is: $53,240 - 60,000 commensurate with credentials and relevant experience. Onondaga Community College offers a generous and competitive benefits package including: New York State Local Retirement System (pension) or an Optional Retirement Plan (401a). Excellent health, dental, and vision insurance plans (qualifying domestic partner included). Onondaga Community College participates in the Public Service Loan Forgiveness program for eligible borrowers.