Clinical Business Analyst

Clinical Business Analyst

JOB-10045947

Anticipated Start Date

March 23, 2026

Location

New York, NY

Type of Employment

Contract Hire

Employer Info

Our client provides top-ranked care, dozens of inpatient and outpatient specialties, and mental health services with a team of highly trained and caring medical professionals who are compassionate, culturally competent and patient centered. Their vision is to be a fully integrated health system that enables New Yorkers to live their healthiest lives. Many of their roles are temp-to-hire, giving our client and our candidates the opportunity to ensure they are the right fit for a full-time position, as this comes with career advancement opportunities and excellent benefits. In fact, over 30% of our candidates have converted to full-time positions at our client.

Job Summary

We are looking for individual to join our client’s team as a Clinical Business Analyst. You will serve as a key member of the CHS IT Department, responsible for managing critical business processes, supporting end-users, ensuring high-quality application performance, and delivering effective IT training. The primary function of this role is to lead and manage the Call Down List Submission Process, acting as the central IT point-of-contact for all related operational, troubleshooting, and data integrity needs.

Job Description

Primary Function:

• Call Down List Submission Process Lead
  • Serve as the IT owner and primary contact for the Call Down List Submission Process.
  • Receive, review, validate, and troubleshoot all Call Down List submissions.
  • Ensure timely and accurate import of Call Down Lists into IT systems.
  • Collaborate with stakeholders across CHS to resolve submission issues and maintain data quality.
  • Monitor workflow, maintain documentation, and identify opportunities for process improvement.
  • Provide insight, reporting, and updates to IT leadership regarding Call Down submission activity and trends.

Secondary Responsibilities:

• New Employee IT Training
  • Deliver onboarding training for new employees on all CHS IT applications.
  • Maintain and update training materials, job aids, and documentation.
  • Provide ongoing coaching for staff requiring refresher or advanced IT training.
• Front-End User IT Support
  • Provide application support to CHS front-end users, addressing usability questions, access needs, and workflow issues.
  • Assist with troubleshooting application errors and escalating issues when necessary.
  • Support system enhancements by gathering user feedback and communicating changes.
• Quality Assurance (QA)
  • Perform QA testing on applications, enhancements, and development items.
  • Validate the accuracy, functionality, and performance of reports and system updates.
  • Document issues, track resolutions, and collaborating with developers and project teams to ensure quality deployment.
  • Participate in regression testing.

Skills Required

• Experience in IT support, data processing, business analysis, or a related field preferred.
• Project management experience
• Strong attention to detail and commitment to data accuracy.
• Strong emphasis on organization and task management
• Ability to troubleshoot issues logically and communicate clearly with technical and non-technical users.
• Experience with quality assurance or software testing is a plus.
• Strong documentation, organization, and communication skills.
• Ability to manage multiple priorities and meet deadlines.

Core Competencies:

• Analytical thinking
• Problem-solving
• Customer service focus
• Technical proficiency
• Process management
• Communication and training delivery
• Collaboration with cross-functional teams

Education/Training/Certifications

• Bachelor’s degree

Additional Requirements

• Schedule Notes: 9:00 AM-5:00 PM

Pay Rate

• $54–$64 per hour, based on experience, skills, and market factors

HirePower Personnel, Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or other characteristics protected by law.